Well, I don’t have a solution so I wasn’t gonna reply, but given the dearth of 
other replies…

I have seen this before. The client focus was on resolution, not remediation; 
so we deleted the mailboxes and recreated them (with an export and import, of 
course). If you have time, then I’d suggest opening a PSS call.

And let us know what you find. ☺

From: Richard Stovall [mailto:[email protected]]
Sent: Friday, March 09, 2012 9:26 AM
To: MS-Exchange Admin Issues
Subject: Re: Some messages are sent, but stay in Outbox

Forgot to mention that I disabled the Vipre AV plugin on each workstation.
On Thu, Mar 8, 2012 at 6:01 PM, Richard Stovall 
<[email protected]<mailto:[email protected]>> wrote:
Exchange 2010 SP2 (not RU1) - single server, ~150 mailboxes total
Clients in question all have Outlook 2010 Pro Plus SP1

I have a couple of mailboxes that are shared among 3 or 4 users each.  2 to 5 
messages every day go into the Outboxes of one of the shared accounts, but do 
not subsequently go to the Sent Items folder.  The messages are always actually 
delivered, however.  The messages in question cannot be deleted from the Oubox 
by any user until sometime later, usually the following day.  Trying to move or 
shift-delete them results in the message, "The item cannot be moved.  It was 
either already moved or deleted, or access was denied."

All the shared mailboxes are in Online mode, not cached.  Each user has his or 
her own mailbox open in the same Outlook profile.  All users have fullaccess 
rights to the shared mailboxes assigned via the shell.

Anyone see this before?  Any thoughts on how to go about resolving it?

Thanks,
RS

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