The official word is that this is a bug in Outlook 2010, but might require
fixes to both Outlook and Exchange to resolve.

I'll post back if there are further developments.

RS

On Sat, Mar 10, 2012 at 8:55 AM, Richard Stovall <[email protected]> wrote:

> Update:
>
>  As of now, PSS thinks it's a bug in Exchange.  More on Monday...
>
>  On Fri, Mar 9, 2012 at 5:17 PM, Richard Stovall <[email protected]>wrote:
>
>> We are a ShoreTel shop, but don't have the Outlook plugin installed on
>> these machines.
>>
>>  On Fri, Mar 9, 2012 at 3:38 PM, Kurt Buff <[email protected]> wrote:
>>
>>> We had a similar issue with Shoretel integration with OL2010 against
>>> and Exchange 2003 server, and also when the user had PST files stored
>>> on a server rather than locally.
>>>
>>> These weren't shared mailboxes, however.
>>>
>>> Kurt
>>>
>>> On Fri, Mar 9, 2012 at 06:26, Richard Stovall <[email protected]> wrote:
>>> > Forgot to mention that I disabled the Vipre AV plugin on each
>>> workstation.
>>> >
>>> > On Thu, Mar 8, 2012 at 6:01 PM, Richard Stovall <[email protected]>
>>> wrote:
>>> >>
>>> >> Exchange 2010 SP2 (not RU1) - single server, ~150 mailboxes total
>>> >> Clients in question all have Outlook 2010 Pro Plus SP1
>>> >>
>>> >> I have a couple of mailboxes that are shared among 3 or 4 users
>>> each.  2
>>> >> to 5 messages every day go into the Outboxes of one of the shared
>>> accounts,
>>> >> but do not subsequently go to the Sent Items folder.  The messages are
>>> >> always actually delivered, however.  The messages in question cannot
>>> be
>>> >> deleted from the Oubox by any user until sometime later, usually the
>>> >> following day.  Trying to move or shift-delete them results in the
>>> message,
>>> >> "The item cannot be moved.  It was either already moved or deleted, or
>>> >> access was denied."
>>> >>
>>> >> All the shared mailboxes are in Online mode, not cached.  Each user
>>> has
>>> >> his or her own mailbox open in the same Outlook profile.  All users
>>> have
>>> >> fullaccess rights to the shared mailboxes assigned via the shell.
>>> >>
>>> >> Anyone see this before?  Any thoughts on how to go about resolving it?
>>> >>
>>> >> Thanks,
>>> >> RS
>>> >>
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>>> >
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>
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