On Nov 18, 2005, at 6:07 PM, Fred Viles wrote:

On 18 Nov 2005 at 11:37, Jeremiah Foster wrote about
    "Re: [exim] suggestion - exim-new-us":

|...
| But there are
| others who spew venom unneccessarily and removing them from contact with
| newer users would be a positive thing.

Without debating the extent to which that might be true, I'd like to
ask how you think creating a second list would accomplish it?  Do you
propose it be moderated?

Personally I do not think moderation necessary.

I think a second list would create an environment where new users could help each other in a language more geared to people new to exim. Those with more exim experience who chose to answer mail on a new-users list would have in their minds the particular difficulties involved in helping new users.

As someone who tries to help those new to linux, I understand how frustrating it can be to help someone who is unaccustomed to the command line and configuration files. But one of the side-effects of graphical linux installers and a debian distribution that is increasingly easy to use is the sizable group of people new to mail software. Oughtn't we help those who have managed to get exim running from creating open relays and the like? Realistically they are not going to read the documentation before-hand, as much as they are admonished to do so. I think an exim new-users list would be an excellent starting point for the great unwashed masses.

Sincerely,

Jeremiah Foster


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