That's what I'd call excellent service. Thanks for posting it as I'm in Ukraine it could come in very useful.
On Wed, May 5, 2010 at 1:08 AM, Mark Sandell <[email protected]>wrote: > Excuse my spam/promotion, but when you read the story below I hope you will > agree that the service I received is worth a mention... > > Thanks to the Icelandic Volcano incident my two week holiday travelling > across parts of Western Europe and attending ANZAC day in France (an > important day of remembrance for us Aussies) was looking all but ruined if > it was not for the services of a Ukrainian travel agency called Arktur ( > www.arktur.ua). > > I could not get any train tickets out from Moscow to Europe, they were all > booked, so I thought I would try from Kiev. Unfortunately it is very hard to > book tickets out of Kiev by train unless you are physically there. Natalia > Soboleva, GM of Arktur sent someone down to the station to try to purchase > some for me but was unsuccessful. She was of the opinion though that there > was a good chance we could still get tickets if we were actually there > ourselves. > > My problem with that is my total lack of language skills would make that > very difficult indeed! > > Natalia very kindly offered to meet us at the station when our overnight > train from Moscow arrived, take us to the ticket booth and help us purchase > the tickets from Kiev to Berlin, and that is exactly what she did! > > And how much did all this cost me? All the questions about how to book a > ticket, sending someone to the station to try to get some, and finally > actually meeting us at the station and purchasing the tickets with us? > > Didn't cost me a thing. > > Needless to say I will be using Arktur for my next trip to Ukraine. Check > them out. > > www.arktur.ua > > ------------------------------ > Looking for a hot date? View photos of singles in your > area!<http://clk.atdmt.com/NMN/go/150855801/direct/01/> > > _______________________________________________ > Expat mailing list > [email protected] > http://www.lists.ru/mailman/listinfo/expat > http://www.expat.ru/forum/ >
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