Thanks everyone for the bank tips. Shall have a look at Promsvyaz and ING...


   

   From: Maxim Rakov <[email protected]>
 To: The Moscow Expat List <[email protected]> 
 Sent: Tuesday, 19 May 2015, 12:11
 Subject: Re: Expat List Are There Any Banks in Moscow that Are Any Good?
   
I personally loved ING bank (with head office next to Novoslobodskaya).. the 
rest seems to be an extreme crap.. mistakes and lack of professional support.. 


2015-05-18 19:12 GMT+03:00 Bruce Hoult <[email protected]>:

I can't help much with your question, I'm afraid, but I have a related one.
I've been in Moscow four weeks (today), now have a "salary account" at Citi, 
and expect my first salary payment into it on Wednesday.
The Citi representative (Anna Rubashevskaya, I can give phone/email if desired) 
who visited me at work to set up the account seemed very competent and easy to 
communicate with.
What I now want to know now is whether some other bank has a better fee 
structure for wiring money overseas. If for no other reason than I'll have a 
nearly NZ$20,000 a year income tax obligation in NZ -- even after deducting the 
tax already paid in Russia -- until and unless I lose my NZ tax residence. 
Which requires, at minimum, not having set foot in NZ for 366 days. Which may 
not happen for some time or at all as I will visit NZ in August and (probably) 
February.
Citi wire transfer fees are 1% of the sum transferred, with a US$15 minimum and 
US$150 maximum.
At banks in NZ (and USA, and Australia) I'm used to a flat fee for wire 
transfers, generally in the $20 range.
Do any banks in Russia have a flat fee for international wire transfers (via 
SWIFT or otherwise)? Or, do any charge less than 1%?


On Mon, May 18, 2015 at 1:09 PM, Nick Hodgkins <[email protected]> wrote:

Anyone know of a Russian 'high street' bank that's any good (savings, 
mortgages...)? If so, it'll get my business immediately. One with competent 
staff above the age of, say, 20, who know the basic transactions and procedures 
that tend to come up during any working day? I've yet to find one after being 
here 22 years. I've tried Raiffeisen, VTB24 and Bank Moskvi. All provide mostly 
terrible service, it seems to me due to poor training/HR strategy in general. 
Some staff are great (actually, only at Raiffeisen), but most... let those 
great exceptions down, not to mention their clientele. Rant over. Any 
recommendations?
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