On Sun Jan 12, 2003 at 04:25:42PM +0100, Luca Olivetti wrote: > >>If I'm not wrong there's no bugzilla for released distributions. > >>https://qa.mandrakesoft.com is only for cooker. > > > >Sorry, you're right. I meant MandrakeExpert, which is where all > >released problems should be sent to. > > Well, maybe mandrakeexpert interface is better for newbies, but for bug > querying/reporting/tracking seems totally useless to me.
Be that as it may, it has no bearing on my point. These gripes and demands of "Mandrake, where is the update?!?" are made on a mailing list without previously anyone indicating there is a problem. So whether MandrakeExpert is for n00bs or bugzilla is for cooker is irrelevant. What's relevant here is someone bitching about something not being fixed without ever having made the attempt to tell us it was broken. Now, last I checked, MandrakeSoft employees aren't psychic, so how are we supposed to know there is a problem if no one reports it? While the "tools" in question may be... questionable, if everyone sits back, finds a problem, grumbles under their breath, tells their buddies, then comes on a mailing list with demands of "where's the fix" without having ever indicated the problem, then not only are they doing MandrakeSoft a disservice, they are doing themselves one as well. So while the interface of MandrakeExpert has pretty much jack to do with anything, if you feel we are lacking in the department of previously-released bug tracking tools, then please make that request. I'm sure today isn't the first time you thought ME was lacking. Why haven't you made a formal request for better release bug tracking tools? At any rate, the individual in question *still* hasn't said anything since he first made his complaint about this problem (and I use the term "complaint" loosely). It's that kind of "bitch and hide" that makes it very difficult to do anything to help. If anyone can indicate to me that 2.2.7a fixes this problem, and can provide information that it actually *does* fix it (ie. something in th changelog, etc.) then we'd be happy to look into it. Otherwise, I'm pretty much done with this thread. There are far more important things to do that track down an elusive bug that "reporter" doesn't have time to expand upon. -- MandrakeSoft Security; http://www.mandrakesecure.net/ "lynx -source http://linsec.ca/vdanen.asc | gpg --import" {FE6F2AFD : 88D8 0D23 8D4B 3407 5BD7 66F9 2043 D0E5 FE6F 2AFD}
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