Re: [expert] Samba 2.2.7a packages

[Luca Olivetti]

Vincent Danen wrote:

Well, maybe mandrakeexpert interface is better for newbies, but for bug querying/reporting/tracking seems totally useless to me.

Be that as it may, it has no bearing on my point.  These gripes and
demands of "Mandrake, where is the update?!?" are made on a mailing
list without previously anyone indicating there is a problem.  So
whether MandrakeExpert is for n00bs or bugzilla is for cooker is
irrelevant.  What's relevant here is someone bitching about something
not being fixed without ever having made the attempt to tell us it was
broken.

Don't kill the messenger ;-)
My remark about the inadequacy of MandrakeExpert for bug tracking was orthogonal to the original remark. You are absolutely right on all accounts.

Now, last I checked, MandrakeSoft employees aren't psychic, so how are
we supposed to know there is a problem if no one reports it?  While the
"tools" in question may be... questionable, if everyone sits back,
finds a problem, grumbles under their breath, tells their buddies, then
comes on a mailing list with demands of "where's the fix" without
having ever indicated the problem, then not only are they doing
MandrakeSoft a disservice, they are doing themselves one as well.

OTOH If I cannot easily check if the problem has been reported before and file a new bug report on MandrakeExpert, chances are that MandrakeSoft employees will either ignore the bug reports or spend all their time finding duplicates instead of fixing bugs.

So while the interface of MandrakeExpert has pretty much jack to do
with anything, if you feel we are lacking in the department of
previously-released bug tracking tools, then please make that request. I'm sure today isn't the first time you thought ME was lacking. Why
haven't you made a formal request for better release bug tracking
tools?

Because up until recently (when someone on the cooker list remarked that bugzilla was only for cooker), I thought that it was also for released versions and MandrakeExpert was a totally different system with a different focus. My mistake, sorry.

Bye
--
Luca Olivetti
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