Hey,

maybe a kind of "mentoring" program could also help?

I consider this as helpful, because in my initial open source contributions at 
debian, i had some questions I felt too "embarrassed" asking them on a mailing 
list or in a IRC channel. I thought these question were too basic/obvious and 
therefore I was hesitating of asking.

Fortunately, the debian mentoring program caused one person to be my personal 
contact person. And well, I felt less hesitated asking him those "silly" 
questions than asking them on a open mailinglist.

=> The point is, asking a dumb question to one person is in my opinion easier 
than asking a dumb question on a whole mailinglist with maybe hundreds of 
people reading it.

Therefore, i think providing one particular contact person to ask any question 
may result in less hurdles for newbies.

regards,

toogley/tobi

> On August 29, 2016 at 6:16 PM Ankur Sinha <[email protected]> wrote:
> 
> 
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> 
> Hiya,
> 
> Before I begin, if you're a member of the Fedora community already,
> please apply for membership to the fedora-join group in FAS[1].
> (That'll give us an idea of how many community members are interested
> in the SIG.) If you are a newbie and haven't introduced yourself yet,
> please do so. 
> 
> It's a somewhat long e-mail, but please bear with me and skim through
> it. I encourage *everyone* to reply to this e-mail with ideas/comments!
>
> Background and aim of this group
> - ---------------------------------
> 
> For years now, we've heard that new potential contributors (henceforth
> referred to as "newbies") have a hard time joining the community. The
> reasons for this include, but are not limited to:
> 
> - - newbies are timid (think squirrels!)
> - - newbies aren't used to the open source way of self education (Google
> the hell out of things, RTFM attitude, shamelessly ask questions if
> needed,  NO spoon feeding and so on)
> - - newbies lose interest if they don't make friends and integrate into
> the community in a few weeks (few days?).
> - - the community is *vast*, spread over different teams with their own
> systems and procedures, and for someone new, finding the right
> people/channels/procedures can be quite daunting.
> - - community members are usually quite busy to give detailed replies -
> we're all volunteers here.
> - - more?
> 
> So the idea of setting up the SIG was to set up channels of
> communication where newbies can come and in an extremely friendly
> environment form relationships within themselves, and with the
> community. 
> 
> For this to work, we need:
> 
> - - the infrastructure. We have:
> * #fedora-join
> * this mailing list
> - - community members hanging out in these channels and willing to speak
> to newbies, help them get in touch with the right people, help them
> find the right resources, and so on.
> - - newbies.
> 
> I hope this makes sense to everyone? Does everyone agree that the idea
> is a sane one? Any tweaks?
> 
> How are we doing?
> - ------------------
> 
> Well, not too good, I'd say. We've helped out some folks in the past,
> but we're not as active as we should be. Ideally, we should be up to
> our ears in e-mails and questions and people. So why aren't we? 
> 
> - - Part of this is of course because we're busy with other things; 
> - - Part of this is also because we haven't managed to gain enough
> traction to get more members of the community involved in helping out
> at the group. 
> - - I'm not sure the entire community is aware of the existence of the
> channels we've set up
> - - I'm not sure if we are visible enough for newbies to find us (for
> example, we're not on whatcanidoforfedora.org)
> 
> Other related reasons:
> - - we don't meet often (but do we need regular IRC meetings?)
> 
> What can we do?
> - ---------------
> 
> Now, this is the interesting bit! What do we do to improve the current
> state? Events (physical/IRC), make more noise, turn up in the right
> places, make ourselves more visible? 
> 
> Off the top of my head:
> - - We should make more noise to inform the community that we're here to
> help newbies get started
> - - I think we need to be better organised. For example, we don't have a
> SOP document (standard operating procedure) to guide either newbies or
> contributors to this group. Maybe we can set up a pagure repo where we
> open a new ticket for each newbie, and then close it when the newbie's
> integrated nicely with the community?
> - - We need to embrace metrics too - how many newbies do we have on this
> list? How many have we helped? Maybe we can set up a feedback form and
> request newbies to fill it out when they're ready? How many
> contributors do we have on this list? How often do people refer newbies
> to our channels?
> - - We need to integrate better with the community - we seem to be a
> standalone group at the moment, and that just won't work. Maybe we
> could integrate with CommOps better, since CommOps has members from the
> different teams?
> - - Maybe an IRC meeting a month just to keep ourselves active wouldn't
> be such a bad idea?
> - - The fas group is only for community members, do we need another for
> newbies? Should we just open the group to newbies? (This can then be
> used to give them wiki access which has been limited to cla+1 to deal
> with spam.)
> - - What else?
> 
> 
> Please, add to this list!
> 
> 
> Other stuff
> - ------------
> 
> Please do keep up with the Fedora hubs initiative[2]. It's going to be
> marvellous! It also has some functionality to enable people to join
> groups, but I still don't think it's a complete replacement for good
> old school conversation when it comes to forming relationships.
> 
> 
> Please, do reply to this e-mail with whatever ideas you have - we can't
> improve things without ideas and discussion.
> 
> I'm still drowning in work, but when I do have time off (like this long
> weekend!), I'm going to be active. Most of you know that I lurk in a
> lot of fedora channels as FranciscoD, please feel free to ping me.
> 
> [1] https://admin.fedoraproject.org/accounts/group/view/fedora-join
> [2] https://fedoramagazine.org/5tftw-2015-06-19/
> - -- 
> Thanks,
> Regards,
> Ankur Sinha "FranciscoD"
> 
> http://fedoraproject.org/wiki/User:Ankursinha
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