on 4/17/01 4:00 PM, Laurie Solomon at [EMAIL PROTECTED] wrote:

> Ok.  Although they are a pain to try and contact, I would call Minolta about
> your problem.  I would also recheck your SCSI card's seating in the slot as
> well as your termination settings and SCSI ID setting.
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Ramesh Kumar_C
> Sent: Tuesday, April 17, 2001 4:01 PM
> To: '[EMAIL PROTECTED]'
> Subject: RE: filmscanners: "Minolta Dimage Scan Dula II" Problems
> 
> 
> I too doubted the same and yestarday I installed the driver software which
> is displayed
> in the www.minoltausa.com. This did not solve anything.
> It seems problem is due to software because it scanner reboots the PC.
> 
> 
> 
> -----Original Message-----
> From: Laurie Solomon [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, April 17, 2001 10:44 AM
> To: [EMAIL PROTECTED]
> Subject: RE: filmscanners: "Minolta Dimage Scan Dula II" Problems
> 
> 
> Just a guess; but have you checked with Minolta to make sure that you have
> the most recent Win2K compatible driver.  I would chek the Minolta web site.
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Ramesh Kumar_C
> Sent: Tuesday, April 17, 2001 11:41 AM
> To: '[EMAIL PROTECTED]'
> Subject: filmscanners: "Minolta Dimage Scan Dula II" Problems
> 
> 
> Hi
> My 2-weeks old Minolta Dimage Scan Dula II has following problem.
> 
> "HOLDER NOT SET PROPERLY ERROR = 36" message box comes.
> After getting this error anything of the following may happen
> a) When I switch off the scanner, my PC gets rebooted.
> b) Normally I will not be able scan but if I am able to scan, scans will be
> completely GREEN or MEGANTA
> 
> To get over this error I need to reinstall the minolta software.
> But after scanning another 6 films again I will get same error.
> 
> Environment: I am running Win 2k & Minolta "Easy Scan Utility"
> 
> 
> Any help will be welcome.
> 
> Thanks
> Ramesh
> 
Scan Dual II does not use SCSI, only USB.

I had a problem with the Scan Easy software, and went to the regular scanner
software.  It worked fine.  Altho I am using Mac.

-Berry

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