At 4:53 AM 06/28/02, [EMAIL PROTECTED] wrote: >I only posted this after several frustraing attempts to talk to their staff >over the phone, and getting people that didn't understand music well enough >to understand what the problem is. Considering what we pay for this product, >I think we have the right to expect high standards.
And you get them here on this list, where we promptly answer your question. I sympathize with your frustration with the tech support staff, and I have no quarrel with your complaint that they aren't as helpful as they might be. What I did object to - very much - is your complaint that the product does not work, and the further insinuation that no one at Coda cares enough to want to fix it and the rest of us who use the product are too stupid to notice. I thought that was unwarranted and rude -- not to mention inaccurate. If you're having a problem that tech support isn't helping you with, we're happy to help out here. We have nothing against newbies and others who haven't learned all the intricacies of the program. But if someone who obviously doesn't know what he's talking about comes in here saying that the program "misbehaves", that the program isn't "smart enough", and that Coda is "reluctant" to "correct" it ... well, he can expect to get a smart-ass reply from someone like me. (But we'll still answer his question.) mdl _______________________________________________ Finale mailing list [EMAIL PROTECTED] http://mail.shsu.edu/mailman/listinfo/finale
