dhbailey wrote:
Don't -- they'll just add your note to the huge and growing number of
notes they print out and stamp with a huge GOTCHA! stamp. Then at the
annual Christmas party they simply read them out and cackle outrageously
as each additional message gets angrier and angrier.
I can hear them now: "Oh, stop it, man, you're killing me. I just
spilled my thirteenth beer! Don't read any more messages from
Christopher Smith -- man, that guy knows how to write one scathing tech
support note, I'm telling you. And he thinks we care and actually pass
these things along! Oh, god, my side hurts I've been laughing so hard!
Wait'll we read these at the annual Tech Support convention -- we're
SURE to win the gold medal this time!"
I gave up with those sorts of complaints -- they know their interface
sucks. And if they don't know it, they sure aren't going to realize it
when you or I complain about it.
Obviously, if you can't stay emotionally unattached from sending in a
report or request to a software developer, you probably shouldn't do it.
But I believe Christopher is the kind of guy who can handle that. I file
bug reports and send requests for almost every software I use nowadays
except Windows itself, some of the reports pays off quickly, some pays
off after a few versions, some never.
Best regards,
Jari Williamsson
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