There are actually two problems. The first, where the app simply crashed on exit, but could restart cleanly was fixed with 2008a--that was Leopard, all flavors of mac. There's an additional problem, on Intel Macs, that we're currently looking into. You should be able to get around this one by saving all your files (cmd-opt-S) before you close the app with cmd-Q.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darcy James Argue Sent: Tuesday, February 19, 2008 6:20 AM To: finale@shsu.edu Subject: Re: [Finale] Finale hangs on quit Chuck, The hang-on-quit is a known problem with all versions of Finale and OS X 10.5.x (Leopard). It is possible to get a "clean" quit if you use Finale for a very short period of time, but anything more than about 5 minutes or so and Finale gets in a state where if you try to quit, it will hang. And once this happens, you cannot relaunch Finale without logging out and logging back in. This is, I must say, INCREDIBLY FRUSTRATING. But it seems like Apple is at least somewhat to blame here, as a significant number of audio- based apps have serious problems in Leopard -- Finale (and Sibleius, I might add) included. The best workaround I've found is so far is to ALWAYS Force Quit Finale -- don't ever use File -> Quit, just go directly to Force Quit instead (cmd-opt-esc). I use that now instead of the regular quit, and most of the time, this works -- after a Force Quit I don't have to log out in order to relaunch Finale, which is something I have to do if I try to quit normally. I have not seen the Preferences corruption issue you are having, but you should not, generally, have to restart your Mac in order to get Finale to recognize a fresh set of preferences -- Force Quit followed by a relaunch ought to do the trick. A few gentle words of encouragement directed at MM Customer Support from everyone experiencing these issues couldn't hurt. - Darcy ----- [EMAIL PROTECTED] Brooklyn, NY On 19 Feb 2008, at 6:46 AM, Chuck Israels wrote: > Tried again, even re-installed Finale from the 2k8a updater and > rebuilt the preferences yet again, only to have Finale hang up on > quit and refuse to re-open again. I am beyond frustrated. > > Chuck > > > On Feb 19, 2008, at 3:02 AM, Chuck Israels wrote: > >> Hi Hiro, >> >> Well, for the first time in a long time, I was able to get Finale >> to quit without incident. (I am up at 3 in the morning for no >> reason I can identify, and Finale has been closed and resting >> awhile.) The more frequent behavior is that it hangs - the screen >> goes blank, but Finale remains open, preventing restarts etc. It >> then becomes necessary to force quit. After force quitting, Finale >> will not re-open. It hangs up near the beginning of the process, >> and you get the spinning wheel of death. Only trashing and >> replacing the preferences will allow Finale to open again. >> >> Another thing I notice is that occasionally, while I am working on >> a file, Finale will lose the Automatic Update Layout preference. I >> have not been able to identify what makes that happen, but I >> usually notice it while editing parts and using TGTools - Modify/ >> Transfer to move the layout of one part to another. This plugin >> will only function correctly when Auto Update Layout is on. >> >> I don't know what AUManager is - or even what AU is. >> >> Thanks for your help. >> >> Chuck >> >> >> On Feb 18, 2008, at 9:45 PM, A-NO-NE Music wrote: >> >>> Chuck Israels / 08.2.18 / 0:20 AM wrote: >>> >>>> If this is something wrong with my system, how can I find out >>>> what it >>>> is and correct it? >>> >>> Chuck, >>> My hunch is one of your AU plug-in's copy protection is failing to >>> return memory space when Finale exits. Finale loads AU even >>> though it >>> doesn't allow you to use it. For example, on my setup, FinMac2008 >>> loads >>> PACE iLok binary images for MOTU Vis even though you won't be able >>> to >>> use them. >>> >>> You can send me the crash log next time it crashes to me privately. >>> There is a chance I could see if AU related object making Finale >>> crash >>> on quit (called COQ error). If this is the case, you can use >>> AUManager >>> to prevent from Finale to load them, which I do. >>> >>> As to pref being corrupted, I can only guess it might be a Finale >>> bug, >>> that is, Finale fails to close pref I/O early enough to protect >>> it. By >>> the way, in general, there are two types of pref design. One is >>> open/ >>> close per app request, and the other is stay open from launch to >>> ext. >>> Finale's one seems to be the latter. >>> >>> But I need a clarification. You said Finale crashes, but the >>> subject >>> sez hangs. Which one is it? If it is a SWOD (spinning wheel of >>> death), >>> open Activity Monitor, Select Finale process, hit Opt+Cmd+S, save >>> it to >>> a text file, and send it to MM!. I haven't learned to analyze >>> process >>> threads yet. I wish I could. >>> >>> -- >>> >>> - Hiro >>> >>> Hiroaki Honshuku, A-NO-NE Music, Boston, MA >>> <http://a-no-ne.com> <http://anonemusic.com> >>> >>> >>> >>> _______________________________________________ >>> Finale mailing list >>> Finale@shsu.edu >>> http://lists.shsu.edu/mailman/listinfo/finale >> >> Chuck Israels >> 230 North Garden Terrace >> Bellingham, WA 98225-5836 >> phone (360) 671-3402 >> fax (360) 676-6055 >> www.chuckisraels.com >> >> _______________________________________________ >> Finale mailing list >> Finale@shsu.edu >> http://lists.shsu.edu/mailman/listinfo/finale > > Chuck Israels > 230 North Garden Terrace > Bellingham, WA 98225-5836 > phone (360) 671-3402 > fax (360) 676-6055 > www.chuckisraels.com > > _______________________________________________ > Finale mailing list > Finale@shsu.edu > http://lists.shsu.edu/mailman/listinfo/finale _______________________________________________ Finale mailing list Finale@shsu.edu http://lists.shsu.edu/mailman/listinfo/finale _______________________________________________ Finale mailing list Finale@shsu.edu http://lists.shsu.edu/mailman/listinfo/finale
