Chuck,
The hang-on-quit is a known problem with all versions of Finale and OS
X 10.5.x (Leopard). It is possible to get a "clean" quit if you use
Finale for a very short period of time, but anything more than about 5
minutes or so and Finale gets in a state where if you try to quit, it
will hang. And once this happens, you cannot relaunch Finale without
logging out and logging back in.
This is, I must say, INCREDIBLY FRUSTRATING. But it seems like Apple
is at least somewhat to blame here, as a significant number of audio-
based apps have serious problems in Leopard -- Finale (and Sibleius, I
might add) included.
The best workaround I've found is so far is to ALWAYS Force Quit
Finale -- don't ever use File -> Quit, just go directly to Force Quit
instead (cmd-opt-esc). I use that now instead of the regular quit, and
most of the time, this works -- after a Force Quit I don't have to log
out in order to relaunch Finale, which is something I have to do if I
try to quit normally.
I have not seen the Preferences corruption issue you are having, but
you should not, generally, have to restart your Mac in order to get
Finale to recognize a fresh set of preferences -- Force Quit followed
by a relaunch ought to do the trick.
A few gentle words of encouragement directed at MM Customer Support
from everyone experiencing these issues couldn't hurt.
- Darcy
-----
[EMAIL PROTECTED]
Brooklyn, NY
On 19 Feb 2008, at 6:46 AM, Chuck Israels wrote:
Tried again, even re-installed Finale from the 2k8a updater and
rebuilt the preferences yet again, only to have Finale hang up on
quit and refuse to re-open again. I am beyond frustrated.
Chuck
On Feb 19, 2008, at 3:02 AM, Chuck Israels wrote:
Hi Hiro,
Well, for the first time in a long time, I was able to get Finale
to quit without incident. (I am up at 3 in the morning for no
reason I can identify, and Finale has been closed and resting
awhile.) The more frequent behavior is that it hangs - the screen
goes blank, but Finale remains open, preventing restarts etc. It
then becomes necessary to force quit. After force quitting, Finale
will not re-open. It hangs up near the beginning of the process,
and you get the spinning wheel of death. Only trashing and
replacing the preferences will allow Finale to open again.
Another thing I notice is that occasionally, while I am working on
a file, Finale will lose the Automatic Update Layout preference. I
have not been able to identify what makes that happen, but I
usually notice it while editing parts and using TGTools - Modify/
Transfer to move the layout of one part to another. This plugin
will only function correctly when Auto Update Layout is on.
I don't know what AUManager is - or even what AU is.
Thanks for your help.
Chuck
On Feb 18, 2008, at 9:45 PM, A-NO-NE Music wrote:
Chuck Israels / 08.2.18 / 0:20 AM wrote:
If this is something wrong with my system, how can I find out
what it
is and correct it?
Chuck,
My hunch is one of your AU plug-in's copy protection is failing to
return memory space when Finale exits. Finale loads AU even
though it
doesn't allow you to use it. For example, on my setup, FinMac2008
loads
PACE iLok binary images for MOTU Vis even though you won't be able
to
use them.
You can send me the crash log next time it crashes to me privately.
There is a chance I could see if AU related object making Finale
crash
on quit (called COQ error). If this is the case, you can use
AUManager
to prevent from Finale to load them, which I do.
As to pref being corrupted, I can only guess it might be a Finale
bug,
that is, Finale fails to close pref I/O early enough to protect
it. By
the way, in general, there are two types of pref design. One is
open/
close per app request, and the other is stay open from launch to
ext.
Finale's one seems to be the latter.
But I need a clarification. You said Finale crashes, but the
subject
sez hangs. Which one is it? If it is a SWOD (spinning wheel of
death),
open Activity Monitor, Select Finale process, hit Opt+Cmd+S, save
it to
a text file, and send it to MM!. I haven't learned to analyze
process
threads yet. I wish I could.
--
- Hiro
Hiroaki Honshuku, A-NO-NE Music, Boston, MA
<http://a-no-ne.com> <http://anonemusic.com>
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Chuck Israels
230 North Garden Terrace
Bellingham, WA 98225-5836
phone (360) 671-3402
fax (360) 676-6055
www.chuckisraels.com
_______________________________________________
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Chuck Israels
230 North Garden Terrace
Bellingham, WA 98225-5836
phone (360) 671-3402
fax (360) 676-6055
www.chuckisraels.com
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