Download FontExplorer (free version) and use it to clear the font cache. I 
suspect that will fix your problem. 

JB
Sent from my iPhone using my thumbs w/out a spellchecker

On Oct 30, 2010, at 6:00 PM, "[email protected]" <[email protected]> wrote:

> Hi everyone,
> 
> I recently purchased Finale Productivity 5.0 from NPC Imaging, and I
> have a few questions for the group.  I use FinMac2011, OSX 10.5.8 on a
> MacBook Pro.
> 
> I wanted to get the Bill Duncan fonts and chord library because they
> look so nice, but I’m having some problems getting them to work.   My
> problem is with chord symbols.  I loaded the Bill Duncan chord library
> and all the chords now show up fine in the Chord Definition dialog
> box, and they look great onscreen.  But the chord suffix and
> alterations do not print, preview or show up in PDF files (the chord
> symbol itself, does print, preview and pdf).  The chord fonts in
> Document Options are set correctly for the Bill Duncan fonts.  Nick
> Carter offers a money-back guarantee, but I'm not ready to give up
> yet.
> 
> Fonts installed in: Macintosh HD/Library/Fonts/
> Fonts are named as I got them from npc: FPChordSuffix.otf,
> FPChordSymbol.otf and FPChordSymbolSubtext.otf
> 
> .fan files are here:  /user/Library/Application Support/Make
> Music/Finale 2011/Font Annotation/
> 
> Here's a clue.  If I create a chord symbol in MSWord (doesn't
> everyone?), and format with the Bill Duncan fonts, they view, print,
> preview and pdf just fine.
> 
> Another clue.  In order to load the chord symbol library, I opened a
> file called ChordSym-Suf.mus (as directed) containing the BD chord
> library, and saved the chords library.  I loaded it into my Finale
> document, and all chords show up fine in the Chord Definition dialog.
> However, in the ChordSym-Suf.mus file the default music font BD Notes
> no longer exists in FP5.0.  Changing it to Maestro breaks the chord
> symbols.
> 
> The latest version of Finale Productivity 5.0 has OpenType fonts now,
> but they're named differently than the older versions (both PS and
> TT).  Also included are many templates created in Fin2003 and Fin2004,
> which don't work in Fin2011.  It seems that the Bill Duncan fonts, or
> most of them, have been updated to OpenType, but nothing else in FP5.0
> has been updated since Fin2003/2004.
> 
> Hoping somebody else has installed this in later versions of Finale
> and can help this still-novice user out!  BTW, thanks to everyone to
> weighed in on the large format printer thread.
> 
> John
> 
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