We haven't seen this before and this is pretty odd. Do you know if Finale was running when you tried to update?
Also, I would highly encourage you to contact our support team about this so we can learn a bit more. --- Justin Phillips Portfolio Manager-Notation Products MakeMusic, Inc. 763-772-3964 On Jun 26, 2012, at 11:49 PM, "Doug Walter" <[email protected]> wrote: > Anybody else having any trouble updating FinMac 2012 to 2012b? I downloaded > the updater and ran it , seemingly without problems, but instead of updating > the Finale 2012.app, it created a separate Finale 2012.app in my Applications > folder, but outside the Finale 2012 folder which contains only the > original app and the Finale 2012 Preferences file. > > Once it did that, all my Finale files on my disk now have generic file icons. > If I try to open a Finale file by double-clicking it, or if I try to open > 2012b by double-clicking the application icon, I get the message "Unhandled > exception caught" on a generic-looking document icon with a pencil, a ruler > and a brush(?) on it. If I OK out of that dialog, I get the "Finale quit > unexpectedly" dialog. > > 8-core Mac Pro, recently installed Lion 10.7.4. > > I even reinstalled the original 2012 app and redownloaded the updater, but > same result. Also tried rebooting the computer. > > Any enlightenment welcome. > > Thanks, > Doug > _______________________________________________ > Finale mailing list > [email protected] > http://lists.shsu.edu/mailman/listinfo/finale _______________________________________________ Finale mailing list [email protected] http://lists.shsu.edu/mailman/listinfo/finale
