Thanks for the quick reply, Justin. I don't *think* Finale was running when this happened, but it's certainly possible.
I'll call support this morning. Doug On Jun 26, 2012, at 10:38 PM, Phillips, Justin wrote: > We haven't seen this before and this is pretty odd. Do you know if Finale was > running when you tried to update? > > Also, I would highly encourage you to contact our support team about this so > we can learn a bit more. > > --- > Justin Phillips > Portfolio Manager-Notation Products > MakeMusic, Inc. > 763-772-3964 > > > On Jun 26, 2012, at 11:49 PM, "Doug Walter" <[email protected]> wrote: > >> Anybody else having any trouble updating FinMac 2012 to 2012b? I downloaded >> the updater and ran it , seemingly without problems, but instead of updating >> the Finale 2012.app, it created a separate Finale 2012.app in my >> Applications folder, but outside the Finale 2012 folder which contains >> only the original app and the Finale 2012 Preferences file. >> >> Once it did that, all my Finale files on my disk now have generic file >> icons. If I try to open a Finale file by double-clicking it, or if I try to >> open 2012b by double-clicking the application icon, I get the message >> "Unhandled exception caught" on a generic-looking document icon with a >> pencil, a ruler and a brush(?) on it. If I OK out of that dialog, I get the >> "Finale quit unexpectedly" dialog. >> >> 8-core Mac Pro, recently installed Lion 10.7.4. >> >> I even reinstalled the original 2012 app and redownloaded the updater, but >> same result. Also tried rebooting the computer. >> >> Any enlightenment welcome. >> >> Thanks, >> Doug >> _______________________________________________ >> Finale mailing list >> [email protected] >> http://lists.shsu.edu/mailman/listinfo/finale _______________________________________________ Finale mailing list [email protected] http://lists.shsu.edu/mailman/listinfo/finale
