Thanks Michael

Between this and the help from MakeMusic support, I've finally got it all
up and running correctly.

Cheers

Frank


On 10 December 2013 18:48, Michael Mathew <[email protected]>wrote:

> Frank,
>
> I just looked at the Garritan section of the finale music.com website
> yesterday and clicked on the Garritan tab in the upper right section.
> http://garritan.custhelp.com/app/answers/detail/a_id/5381/session/L3RpbWUvMTM4NjY2MTU5OC9zaWQvU1B4VTdzSGw%3D
> There is a slide show of four panels, one of which is a link to the blog
> wherein they discuss how to solve these problems for Window users and Mac
> users. I even printed them out. So far, so good.
>
> Try it and see what you think?
>
> Michael Mathew
> [email protected]
> http://www.musicengravers.com/cgi-bin/engravers.pl
> http://oregonmts.com/mathew/
>
>
>
> On Monday, December 9, 2013 10:29 PM, Frank Prain <[email protected]>
> wrote:
>
> I hope someone can help me - I'm having trouble with my installation of
> F2014.
>
> I downloaded the trial and then decided to upgrade. I paid my money and
> activated the installation but didn't read the instructions properly :-(
> and so wasn't getting access to the Garritan Music files.
>
> On advice from Finale Support I uninstalled the trial installation, deleted
> the Finale 2014 and ~User\AppData\Roaming\MakeMusic\Finale 2014 folders as
> I was instruced and re-installed this time including all the Garritan
> files. However I still can't see the Garritan files listed in the Score
> Manager or under Sound Map Priority.
>
> I have tried this reinstallation several times deleting any files named
> Finale 2014 I can find before starting, but not once on opening the newly
> installed program have I been prompted for an activation code or my serial
> number. This suggests to me that there may be an admin file somewhere I've
> missed.
>
> I'm installing on my E: drive, which is where my previous Finale
> installations have been made.
>
> Finale have been helpful, but so far not successfully. I would be glad of
> any advice anyone else can offer.
>
> Cheers
>
> Frank
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