Firefox posted something, but it said the missing files had to be
there and even though I followed what they said, and showed hidden
files (which was my default), the files still aren't there.  A
complete waste of time.

@Tim - I ran the update (scheduled to run later today, but did it
now). Nothing changed.  Glad it worked for you.

An IT guy I've know for years suggested going back to an earlier
version of FF.  I'm going to give it a couple of more days, see if
anyone here has additional suggestions, and then maybe have to try
that.

Have I mentioned yet that I really, really dislike Vista 64-bit OS?
It's been nothing but a problem from the beginning!

Again, thanks to you all.  Much appreciated to know that I'm not
alone!

Best,

Caryn

On Oct 18, 8:16 am, Cassiopeia <[email protected]> wrote:
> @Caryn
>
> I have to agree with John.
>
> If the link I gave and the containing tips donothelp you or you arenotsure 
> how to use them, Firefox support is the place to go.
>
> Nora
>
> On Oct 16, 8:07 pm, CarynG <[email protected]> wrote:
>
> > Nora, appreciate the update and counsel.
>
> > Here's my issue:  I'mnotan inexperienced computer user and I can't
> > find an extensions folder - nor can I find those extensions.* files
> > people have said to delete.  Something is very strange.  Do you happen
> > to have a path to this folder?  I noticed today that Delicious isn't
> > working either (same issues).
>
> > Many thanks!
>
> > Caryn
>
> > On Oct 16, 8:18 am, Cassiopeia <[email protected]> wrote:
>
> > > I should also add that this is occuring with other extensions too,not
> > > justFirebug. It appears to be an issue with Firefox v. 3.5.3.
>
> > > Nora
>
> > > On Oct 16, 10:05 am, Cassiopeia <[email protected]> wrote:
>
> > > > You will need to install it by hand. Follow the instructions in the
> > > > link below. It's #4. It worked for me.
>
> > > >http://osdir.com/ml/firebug/2009-09/msg00087.html
>
> > > > Nora
>
> > > > On Oct 15, 7:29 pm, CarynG <[email protected]> wrote:
>
> > > > > Noah, have you gotten this resolved.  My issue is identical and
> > > > >installinga new profile didn't help.  Thanks!
>
> > > > > On Oct 8, 1:04 pm, noahpke <[email protected]> wrote:
>
> > > > > > Tim,
>
> > > > > > Your note about the extension files has helped shed some light.  But
> > > > > > still no FB.
>
> > > > > > Here is what I did.
>
> > > > > > Closed FF.
> > > > > > Deleted extensions.* from my profile directory.
> > > > > > Opened FF
> > > > > > Went to getfirebug.com and clicked install
> > > > > > Went through install process.
> > > > > > Clicked restart FF after install
> > > > > > FF restarted
> > > > > > No FB.
>
> > > > > > Here is the extension log file.
>
> > > > > > 2009-10-08 12:56:03 - safeInstallOperation: install operation 
> > > > > > (caller-
> > > > > > supplied callback) failed, rolling back file moves and aborting
> > > > > > installation.
> > > > > > 2009-10-08 12:56:03 - safeInstallOperation: failed to remove the
> > > > > > folder we failed to install an item into: 
> > > > > > C:\Users\Noah\AppData\Roaming
> > > > > > \Mozilla\Firefox\Profiles\9e5ekmtl.default\extensions
> > > > > > \[email protected] -- There isnotmuch to suggest
> > > > > > here... maybe restart and try again?
> > > > > > 2009-10-08 12:56:03 - ExtensionManager:_finishOperations - failure,
> > > > > > catching exception - lineno: 565 - file: undefined - [Exception...
> > > > > > "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE)
> > > > > > [nsIFile.remove]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"
> > > > > > location: "JS frame :: 
> > > > > > file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.
> > > > > >  js
> > > > > > :: removeDirRecursive :: line 565"  data: no]
> > > > > > 2009-10-08 12:56:06 - safeInstallOperation: install operation 
> > > > > > (caller-
> > > > > > supplied callback) failed, rolling back file moves and aborting
> > > > > > installation.
> > > > > > 2009-10-08 12:56:06 - ExtensionManager:_finishOperations - failure,
> > > > > > catching exception - lineno: 1658 - file: undefined - [Exception...
> > > > > > "Component returned failure code: 0x80520015
> > > > > > (NS_ERROR_FILE_ACCESS_DENIED) [nsIZipReader.extract]"  nsresult:
> > > > > > "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)"  location: "JS frame ::
> > > > > > file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.
> > > > > >  js
> > > > > > :: extractExtensionFiles :: line 1658"  data: no]
> > > > > > 2009-10-08 12:56:07 - ExtensionManager:_finishOperations - failure,
> > > > > > catching exception - lineno: 4987 - file:
> > > > > > file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.
> > > > > >  js
> > > > > > - TypeError: entries[i] is null
>
> > > > > > I have three other extensions installed.  Google TB, Selenium, .Net
> > > > > > Framework Assistant.  I had Alexa Sparky installed.  After I deleted
> > > > > > extensions.* the first time it said it wasnotcompatible with FF
> > > > > > 3.5.3 (although it was working previously).
>
> > > > > > And for Vista users the profile directory is here:
>
> > > > > > C:\Users\[username]\AppData\Roaming\Mozilla\Firefox\Profiles\
> > > > > > [profileid].default\
>
> > > > > > Thanks
> > > > > > -Noah
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