At 06:22 AM 11/20/00 -0600, Willis, Kelly wrote:
>Is there anybody out there that can help me get some configurations right
>on our new Gauntlet firewall? I have never configured a firewall before
>and have not had training and this is very important to our company so I
>am feeling the pressure here. Any help would be appreciated!
Kelly,
This is *nearly* the sort of worst-case scenario I discuss in various
classes I teach. (Worst-case is a perfectly secure installation by an
expert that gets changed 20 minutes after the expert logs out.) Let me
briefly use your request as an example, but let me assure you I am not
picking on you, making fun of you, or suggesting there is anything wrong
with your request from your side of things.
Did your company purchase training for Gauntlet for you? If not, then "it"
is not very important to your company, even if you say so. Does your
company have tech support for Gauntlet? If not, same comment.
What if I posted this note at a Petro truck stop: "Can anyone out there
help me learn to drive an 18 wheeler? I was hired to do this and I have a
truck supplied by my company. I have a driver's license for an automobile,
but I've never driven a big rig before, nor have I had any training in one.
It is very important to my company that I get this right and I have to
start a cross-country run on Wednesday. Any help you other drivers can
offer in your spare time as you pass through will be greatly appreciated."
Kelly, if it is important to your company they should have someone come in
and train you or send you to training. If it is important to your company,
they should not settle for free advice over Internet. If it is important to
your company, they should want to get the installation of such an important
security device right the first time.
Can someone learn to drive an 18-wheeler by asking advice and getting a few
minutes if practice driving with another driver around the parking lot of a
truck stop? Maybe. Would we want to trust them on the road with other
trucks and with minivans with parents driving their children to
grandmother's house for Thanksgiving? No.
Get real training, or hire someone to install, configure, and train.
Fred
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