Fred,
Let me tell you something: Your reply is simply wonderful!
cheers,
mouss
At 08:58 20/11/00 -0500, Frederick M Avolio wrote:
>At 06:22 AM 11/20/00 -0600, Willis, Kelly wrote:
>
>>Is there anybody out there that can help me get some configurations right
>>on our new Gauntlet firewall? I have never configured a firewall before
>>and have not had training and this is very important to our company so I
>>am feeling the pressure here. Any help would be appreciated!
>
>Kelly,
>
>This is *nearly* the sort of worst-case scenario I discuss in various
>classes I teach. (Worst-case is a perfectly secure installation by an
>expert that gets changed 20 minutes after the expert logs out.) Let me
>briefly use your request as an example, but let me assure you I am not
>picking on you, making fun of you, or suggesting there is anything wrong
>with your request from your side of things.
>
>Did your company purchase training for Gauntlet for you? If not, then "it"
>is not very important to your company, even if you say so. Does your
>company have tech support for Gauntlet? If not, same comment.
>
>What if I posted this note at a Petro truck stop: "Can anyone out there
>help me learn to drive an 18 wheeler? I was hired to do this and I have a
>truck supplied by my company. I have a driver's license for an automobile,
>but I've never driven a big rig before, nor have I had any training in
>one. It is very important to my company that I get this right and I have
>to start a cross-country run on Wednesday. Any help you other drivers can
>offer in your spare time as you pass through will be greatly appreciated."
>
>Kelly, if it is important to your company they should have someone come in
>and train you or send you to training. If it is important to your company,
>they should not settle for free advice over Internet. If it is important
>to your company, they should want to get the installation of such an
>important security device right the first time.
>
>Can someone learn to drive an 18-wheeler by asking advice and getting a
>few minutes if practice driving with another driver around the parking lot
>of a truck stop? Maybe. Would we want to trust them on the road with other
>trucks and with minivans with parents driving their children to
>grandmother's house for Thanksgiving? No.
>
>Get real training, or hire someone to install, configure, and train.
>
>Fred
>
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