I have recently completed a project for a client that involved a
heavy video component (by their request).
I went to the nines on this one with a streaming server from akamai
to help with the video load time. The main swf file weights in at
96K. The sub swfs that load in are about 50K. The video streams
from the server. The original version contained bandwidth detection
to supply video, etc. The client elected never to launch the project
because they couldn't get it to work on a couple of their employees
internal machines. I had it tested on about 200 computers all over
the country before delivering without any problems. The client only
tested about 3 computers at one facility and said it didn't work. I
went to their place and tested myself and it worked on 10 machines.
The ones that weren't working were IBM thinkpads running a 1 ghz
celeron processor with 512MB of RAM. That's the only thing that I
can think of that is caused the hiccup.
Their internet connection came back at almost T1 speed but they
still had issues with the video.
Is it reasonable that it was the computer that was the barrier or am
I missing something? They are now in a don't want to pay mode and
I'm trying to show them that it was a problem on their end since I
could never recreate the problem except on those few machines?
Thanks and sorry if this is OT. I can post elsewhere it need be. I
just thought that you guys have dealt with this on a wide scale with
the scope of your projects and could shed some light on what i might
have overlooked.
P.S. I've delivered at least 4 other websites with the same
backbone, same streaming server, etc. this year and not one of the
other clients has had any issue.
Thanks again,
--
Bo Parker
Principal
Thinq Design
Kinetiq HD
650 W Vickery
Suite 130
Fort Worth, Texas 76104
(817) 332-4700 p
www.thinqdifferent.com
www.kinetiqhd.com
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