The client elected never to launch the project because they couldn't get it to work on a couple of their employees internal
machines.
What do you mean with "couldn't get it to work"?
Some time ago we launched an all video website (for a movie) and we had some serious issues getting it to play fluently on (older)
macs (but not outdated).
After alot of testing we figured out that the vp6 codec at 30fps was the
cullprit.
When the same video was encoded at 15fps, everything went fine.
regards,
Muzak
----- Original Message -----
From: "Bo Parker" <[EMAIL PROTECTED]>
To: "Flash Coders List" <[email protected]>
Sent: Thursday, November 13, 2008 7:04 PM
Subject: [Flashcoders] Fwd: Reasonable Expectations (might be off topic)
I have recently completed a project for a client that involved a heavy video
component (by their request).
I went to the nines on this one with a streaming server from akamai to help with the video load time. The main swf file weights
in at 96K. The sub swfs that load in are about 50K. The video streams from the server. The original version contained
bandwidth detection to supply video, etc. The client elected never to launch the project because they couldn't get it to work
on a couple of their employees internal machines. I had it tested on about 200 computers all over the country before delivering
without any problems. The client only tested about 3 computers at one facility and said it didn't work. I went to their place
and tested myself and it worked on 10 machines.
The ones that weren't working were IBM thinkpads running a 1 ghz celeron processor with 512MB of RAM. That's the only thing that
I can think of that is caused the hiccup.
Their internet connection came back at almost T1 speed but they still had
issues with the video.
Is it reasonable that it was the computer that was the barrier or am I missing something? They are now in a don't want to pay
mode and I'm trying to show them that it was a problem on their end since I could never recreate the problem except on those
few machines?
Thanks and sorry if this is OT. I can post elsewhere it need be. I just thought that you guys have dealt with this on a wide
scale with the scope of your projects and could shed some light on what i might have overlooked.
P.S. I've delivered at least 4 other websites with the same backbone, same streaming server, etc. this year and not one of the
other clients has had any issue.
Thanks again,
--
Bo Parker
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