On Thursday 22 June 2006 09:16, sourcecoderia wrote:
> bothered, or it's a bug. Since the first thought is that they can't
> be bothered we continue to try and find a solution to the problem,
> until completely frustrated.

There is an official (read $$$) support channel, and there are unofficial 
support channels (like here).
Here is provided by community members and a few people from Adobe, basically 
(as I see it) on a best effort basis. 
This is not the place to report bugs (though it's useful to report them here 
too for everyone to see).

> questions then I have had answered, I participated in the alpha
> testing, I've reported bug's in this forum. All this I'm very willing
> to do, and continue doing. However your community support people
> could at least take the time and read the question, and either
> confirm it as a bug, not possible, or give an idea of where to look.

I agree with you right up to the last bit - Adobe should not have to respond 
to every single post. Just rest assured they really do read them all.

> Why are there no tutorials except the few you have done to get people
> up to speed, where is all the learn by example stuff, tips, general
> community building. Surly you can invest in some full time community
> support personnel.

I'm sure there will be a ton of this e.g. DevNet articles, later this month. 
Assuming Adobe really are planning the Flex2 release announcement for 
CFUNITED.

> A
> couple of questions answered here, and there will not do it. 

I think thats rather on the low side :-)

> questions. Any answer is better then none.

I've said before that I try and go back over no-child posts older than a few 
days and say at least *something*, but sometimes it's over my head, doesn't 
have a simple cut'n'paste test case, or just a case of needing to read the 
manual (hell, it's got a search button !) in which case I've got tired of 
saying the latter :-)

Overall, Adobe are certainly going in the same good, open, direction MM were - 
and I'm, sure there is more to come.

-- 
Tom Chiverton

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