Thanks for the replies. Instead of asking every of my users to reinstall the plugin, I decide to set my response header to force download the pdf. Hopefully it will solve this issue.
Joanne -----Original Message----- From: J.Pietschmann [mailto:[EMAIL PROTECTED] Sent: Friday, March 31, 2006 11:23 AM To: [email protected] Subject: Re: Browser hangs? Joanne Mao wrote: > I have a wierd problem that needs your help. I have a FOP servlet that > takes a XML and XSL as parameter to generate a pdf file dynamically. > Basiclly, when a user clicks on the link, it will generate the pdf on > the run and either open the pdf file on browser or download it > depending on whether the browser has Acrobat plug-ins. Me myself and a > few other people tested it and it works fine either displaying or downloading. > However, a few users complain that whenever they click the link, the > browser will hang there displaying a blank page, no pdf is shown, > eventually the browser just becomes unresponsive. These users all have > acrobat plugins on their browsers. This effect has been described several times. It appears to be a misconfigured browser/plugin combo, although nobody ever reported details. Try the usual drill: check the versions IEx and the PDF plugin, reinstall the latest plugin, install the latest OS and browser fixpacks etc. J.Pietschmann --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
