Just to avoid any confusion, that tail command is going to be on your main katello server
Thanks, John Mitsch Red Hat Engineering (860)-967-7285 irc: jomitsch On Tue, Sep 13, 2016 at 5:46 PM, John Mitsch <[email protected]> wrote: > James, > > Try a couple things first: > > foreman-rake katello:reindex > systemctl restart tomcat > > then > 'tail -f -n 0 /var/log/candlepin/* /var/log/messages/ > /var/log/foreman/production.log' on your machine and retry the activation > key. > Share that output with us (if its still erroring). It will be best to pipe > this to a file and attach it as it makes it easier to parse. > > Let me know if you have any questions. > > Thanks, > > John Mitsch > Red Hat Engineering > (860)-967-7285 > irc: jomitsch > > On Tue, Sep 13, 2016 at 4:54 PM, James Evans <[email protected]> > wrote: > >> I've been prototyping Foreman for a while now, and everything has been >> working perfectly in testing. Now I've built out our production deployment >> and imported content, and started trying to move hosts to the Foreman and >> Katello server. When ever I run subscription-manager register, from any >> host, I get 500 Internal Server Error, and the task hangs. I have to go >> into the dynaflow console and skip the broken step, and resume the task to >> clear locks. >> >> I've never had this happen in any of my tests where I've built a number >> of test servers to test out processes and configurations. All the test >> systems were able to register clients with no issues at all. The server and >> client are both fully updated RHEL 7.2 boxes, the server is >> running foreman-1.12.2-1.el7.noarch and katello-3.1.0-5.el7.noarch. >> >> The only other difference between the production and test is that I never >> imported RHEL content into the test systems. >> >> I've spent a week building out the products, repositories, content views, >> etc. and would really like to recover this without having to start over, >> but this is obviously a major problem! >> >> I've googled the errors, with out finding any thing. Can anyone help me? >> >> On the client I run: >> >> # subscription-manager register --org="myOrg" >> --activationkey="rhel-72-x86_64-production" >> Task 1ac48d97-a570-4a43-9a09-b5cb0be7cf29: RestClient::InternalServerError: >> 500 Internal Server Error >> >> And the production.log contains (abbreviated): >> >> 2016-09-13 15:39:15 [app] [I] Started GET "/rhsm/" for XX.XX.XX.XX at >> 2016-09-13 15:39:15 -0500 >> 2016-09-13 15:39:15 [app] [I] Processing by >> Katello::Api::V2::RootController#rhsm_resource_list >> as JSON >> 2016-09-13 15:39:15 [app] [I] Parameters: {"root"=>{}} >> 2016-09-13 15:39:15 [app] [I] Rendered /opt/theforeman/tfm/root/usr/s >> hare/gems/gems/katello-3.1.0.1/app/views/katello/api/v2/root/resource_list.json.rabl >> within katello/api/v2/layouts/collection (2.4ms) >> 2016-09-13 15:39:15 [app] [I] Completed 200 OK in 21ms (Views: 3.8ms | >> ActiveRecord: 0.0ms) >> 2016-09-13 15:39:15 [app] [I] Started GET "/rhsm/status" for XX.XX.XX.XX >> at 2016-09-13 15:39:15 -0500 >> 2016-09-13 15:39:15 [app] [I] Processing by >> Katello::Api::Rhsm::CandlepinProxiesController#server_status >> as JSON >> 2016-09-13 15:39:15 [app] [I] Completed 200 OK in 308ms (Views: 0.9ms | >> ActiveRecord: 0.0ms) >> 2016-09-13 15:39:16 [app] [I] Started POST "/rhsm/consumers?owner=myOrg&a >> ctivation_keys=rhel-72-x86_64-production" for XX.XX.XX.XX at 2016-09-13 >> 15:39:16 -0500 >> 2016-09-13 15:39:16 [app] [I] Processing by Katello::Api::Rhsm::CandlepinP >> roxiesController#consumer_activate as JSON >> 2016-09-13 15:39:16 [app] [I] Parameters: {"facts"=>"[FILTERED]", >> "installedProducts"=>[{"productName"=>"Red Hat Enterprise Linux Server", >> "arch"=>"x86_64", "version"=>"7.2", "productId"=>"69"}], "type"=>"system", >> "name"=>"client.com", "contentTags"=>["rhel-7", "rhel-7-server"], >> "owner"=>"myOrg", "activation_keys"=>"rhel-72-x86_64-production"} >> 2016-09-13 15:39:18 [app] [I] Import facts for 'client.example.com' >> completed. Added: 0, Updated: 1, Deleted 21 facts >> 2016-09-13 15:39:21 [katello/pulp_rest] [E] RestClient.post " >> https://foreman.example.com/pulp/api/v2/consumers/";, >> "{\"id\":\"1c796228-efa5-4190-b5de-a0f7605e3074\",\"display_name\":\" >> client.example.com\"}", "Accept"=>"*/*; q=0.5, application/xml", >> "Accept-Encoding"=>"gzip, deflate", "Content-Length"=>"100", >> "accept"=>"application/json", "content_type"=>"application/json" >> | \n# => 500 InternalServerError | application/json 2551 bytes >> | >> 2016-09-13 15:39:21 [foreman-tasks/action] [E] 500 Internal Server Error >> (RestClient::InternalServerError) >> | /opt/theforeman/tfm/root/usr/share/gems/gems/rest-client-1.8 >> .0/lib/restclient/abstract_response.rb:74:in `return!' >> | >> /opt/theforeman/tfm/root/usr/share/gems/gems/runcible-1.7.2/lib/runcible/base.rb:79:in >> `block in get_response' >> | /opt/theforeman/tfm/root/usr/share/gems/gems/rest-client-1.8 >> .0/lib/restclient/request.rb:493:in `call' >> >> <snip> >> >> | /opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby- >> 1.0.0/lib/concurrent/executor/serialized_execution.rb:77:in `block in >> call_job' >> | /opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby- >> 1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:333:in `call' >> | /opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby- >> 1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:333:in >> `run_task' >> | /opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby- >> 1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:322:in `block >> (3 levels) in create_worker' >> | /opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby- >> 1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:305:in `loop' >> | /opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby- >> 1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:305:in `block >> (2 levels) in create_worker' >> | /opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby- >> 1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:304:in `catch' >> | /opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby- >> 1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:304:in `block >> in create_worker' >> | /opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/l >> ib/logging/diagnostic_context.rb:323:in `call' >> | /opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/l >> ib/logging/diagnostic_context.rb:323:in `block in >> create_with_logging_context' >> 2016-09-13 15:39:21 [katello/cp_proxy] [E] ForemanTasks::TaskError: Task >> c837e61c-90c6-4923-81ba-d4970e1249ca: RestClient::InternalServerError: >> 500 Internal Server Error >> | /opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0 >> .7.18/lib/foreman_tasks.rb:40:in `block in sync_task' >> | /opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0 >> .7.18/lib/foreman_tasks.rb:39:in `tap' >> | /opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0 >> .7.18/lib/foreman_tasks.rb:39:in `sync_task' >> | /opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0 >> .7.18/lib/foreman_tasks/triggers.rb:22:in `sync_task' >> | /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.1.0.1 >> /app/controllers/katello/api/rhsm/candlepin_proxies_controller.rb:224:in >> `consumer_activate' >> | /opt/rh/sclo-ror42/root/usr/share/gems/gems/actionpack-4.2. >> 5.1/lib/action_controller/metal/implicit_render.rb:4:in `send_action' >> >> <snip> >> >> | >> /usr/share/passenger/phusion_passenger/rack/thread_handler_extension.rb:74:in >> `process_request' >> | >> /usr/share/passenger/phusion_passenger/request_handler/thread_handler.rb:141:in >> `accept_and_process_next_request' >> | >> /usr/share/passenger/phusion_passenger/request_handler/thread_handler.rb:109:in >> `main_loop' >> | /usr/share/passenger/phusion_passenger/request_handler.rb:455:in >> `block (3 levels) in start_threads' >> | /opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/l >> ib/logging/diagnostic_context.rb:323:in `call' >> | /opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/l >> ib/logging/diagnostic_context.rb:323:in `block in >> create_with_logging_context' >> 2016-09-13 15:39:21 [app] [I] Completed 500 Internal Server Error in >> 5769ms (Views: 0.4ms | ActiveRecord: 188.9ms) >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Foreman users" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/foreman-users. >> For more options, visit https://groups.google.com/d/optout. >> > > -- You received this message because you are subscribed to the Google Groups "Foreman users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/foreman-users. For more options, visit https://groups.google.com/d/optout.
