On 09/14/2016 10:17 AM, James Evans wrote:
I ran foreman-rake katello:reimport as that seems to be the
replacement for the functionality of katello:reindex, restarted all
katello services, and tried again. It's still failing. I've attached
the requested log file.
I recognize an error:
Error opening CA Certificate /etc/pki/pulp/ca.crt
140466849802144:error:02001002:system library:fopen:No such file or
directory:bss_file.c:398:fopen('/etc/pki/pulp/ca.crt','r')
140466849802144:error:20074002:BIO routines:FILE_CTRL:system
lib:bss_file.c:400:
unable to load certificate
unable to write 'random state'
can you try running:
pulp-gen-ca-certificate
katello-service restart
-Justin
Thanks,
james
On Tuesday, September 13, 2016 at 4:46:24 PM UTC-5, John Mitsch wrote:
James,
Try a couple things first:
foreman-rake katello:reindex
systemctl restart tomcat
then
'tail -f -n 0 /var/log/candlepin/* /var/log/messages/
/var/log/foreman/production.log' on your machine and retry the
activation key.
Share that output with us (if its still erroring). It will be best
to pipe this to a file and attach it as it makes it easier to parse.
Let me know if you have any questions.
Thanks,
John Mitsch
Red Hat Engineering
(860)-967-7285
irc: jomitsch
On Tue, Sep 13, 2016 at 4:54 PM, James Evans
<[email protected] <javascript:>> wrote:
I've been prototyping Foreman for a while now, and everything
has been working perfectly in testing. Now I've built out our
production deployment and imported content, and started trying
to move hosts to the Foreman and Katello server. When ever I
run subscription-manager register, from any host, I get 500
Internal Server Error, and the task hangs. I have to go into
the dynaflow console and skip the broken step, and resume the
task to clear locks.
I've never had this happen in any of my tests where I've built
a number of test servers to test out processes and
configurations. All the test systems were able to register
clients with no issues at all. The server and client are both
fully updated RHEL 7.2 boxes, the server is
running foreman-1.12.2-1.el7.noarch
and katello-3.1.0-5.el7.noarch.
The only other difference between the production and test is
that I never imported RHEL content into the test systems.
I've spent a week building out the products, repositories,
content views, etc. and would really like to recover this
without having to start over, but this is obviously a major
problem!
I've googled the errors, with out finding any thing. Can
anyone help me?
On the client I run:
# subscription-manager register --org="myOrg"
--activationkey="rhel-72-x86_64-production"
Task 1ac48d97-a570-4a43-9a09-b5cb0be7cf29:
RestClient::InternalServerError: 500 Internal Server Error
And the production.log contains (abbreviated):
2016-09-13 15:39:15 [app] [I] Started GET "/rhsm/" for
XX.XX.XX.XX at 2016-09-13 15:39:15 -0500
2016-09-13 15:39:15 [app] [I] Processing by
Katello::Api::V2::RootController#rhsm_resource_list as JSON
2016-09-13 15:39:15 [app] [I] Parameters: {"root"=>{}}
2016-09-13 15:39:15 [app] [I] Rendered
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.1.0.1/app/views/katello/api/v2/root/resource_list.json.rabl
within katello/api/v2/layouts/collection (2.4ms)
2016-09-13 15:39:15 [app] [I] Completed 200 OK in 21ms (Views:
3.8ms | ActiveRecord: 0.0ms)
2016-09-13 15:39:15 [app] [I] Started GET "/rhsm/status" for
XX.XX.XX.XX at 2016-09-13 15:39:15 -0500
2016-09-13 15:39:15 [app] [I] Processing by
Katello::Api::Rhsm::CandlepinProxiesController#server_status
as JSON
2016-09-13 15:39:15 [app] [I] Completed 200 OK in 308ms
(Views: 0.9ms | ActiveRecord: 0.0ms)
2016-09-13 15:39:16 [app] [I] Started POST
"/rhsm/consumers?owner=myOrg&activation_keys=rhel-72-x86_64-production"
for XX.XX.XX.XX at 2016-09-13 15:39:16 -0500
2016-09-13 15:39:16 [app] [I] Processing by
Katello::Api::Rhsm::CandlepinProxiesController#consumer_activate
as JSON
2016-09-13 15:39:16 [app] [I] Parameters:
{"facts"=>"[FILTERED]",
"installedProducts"=>[{"productName"=>"Red Hat Enterprise
Linux Server", "arch"=>"x86_64", "version"=>"7.2",
"productId"=>"69"}], "type"=>"system", "name"=>"client.com
<http://client.com>", "contentTags"=>["rhel-7",
"rhel-7-server"], "owner"=>"myOrg",
"activation_keys"=>"rhel-72-x86_64-production"}
2016-09-13 15:39:18 [app] [I] Import facts for
'client.example.com <http://client.example.com>' completed.
Added: 0, Updated: 1, Deleted 21 facts
2016-09-13 15:39:21 [katello/pulp_rest] [E] RestClient.post
"https://foreman.example.com/pulp/api/v2/consumers/
<https://foreman.example.com/pulp/api/v2/consumers/>",
"{\"id\":\"1c796228-efa5-4190-b5de-a0f7605e3074\",\"display_name\":\"client.example.com
<http://client.example.com>\"}", "Accept"=>"*/*; q=0.5,
application/xml", "Accept-Encoding"=>"gzip, deflate",
"Content-Length"=>"100", "accept"=>"application/json",
"content_type"=>"application/json"
| \n# => 500 InternalServerError | application/json 2551 bytes
|
2016-09-13 15:39:21 [foreman-tasks/action] [E] 500 Internal
Server Error (RestClient::InternalServerError)
|
/opt/theforeman/tfm/root/usr/share/gems/gems/rest-client-1.8.0/lib/restclient/abstract_response.rb:74:in
`return!'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/runcible-1.7.2/lib/runcible/base.rb:79:in
`block in get_response'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/rest-client-1.8.0/lib/restclient/request.rb:493:in
`call'
<snip>
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/serialized_execution.rb:77:in
`block in call_job'
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:333:in
`call'
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:333:in
`run_task'
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:322:in
`block (3 levels) in create_worker'
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:305:in
`loop'
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:305:in
`block (2 levels) in create_worker'
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:304:in
`catch'
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/concurrent-ruby-1.0.0/lib/concurrent/executor/ruby_thread_pool_executor.rb:304:in
`block in create_worker'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/lib/logging/diagnostic_context.rb:323:in
`call'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/lib/logging/diagnostic_context.rb:323:in
`block in create_with_logging_context'
2016-09-13 15:39:21 [katello/cp_proxy] [E]
ForemanTasks::TaskError: Task
c837e61c-90c6-4923-81ba-d4970e1249ca:
RestClient::InternalServerError: 500 Internal Server Error
|
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.7.18/lib/foreman_tasks.rb:40:in
`block in sync_task'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.7.18/lib/foreman_tasks.rb:39:in
`tap'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.7.18/lib/foreman_tasks.rb:39:in
`sync_task'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/foreman-tasks-0.7.18/lib/foreman_tasks/triggers.rb:22:in
`sync_task'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.1.0.1/app/controllers/katello/api/rhsm/candlepin_proxies_controller.rb:224:in
`consumer_activate'
|
/opt/rh/sclo-ror42/root/usr/share/gems/gems/actionpack-4.2.5.1/lib/action_controller/metal/implicit_render.rb:4:in
`send_action'
<snip>
|
/usr/share/passenger/phusion_passenger/rack/thread_handler_extension.rb:74:in
`process_request'
|
/usr/share/passenger/phusion_passenger/request_handler/thread_handler.rb:141:in
`accept_and_process_next_request'
|
/usr/share/passenger/phusion_passenger/request_handler/thread_handler.rb:109:in
`main_loop'
|
/usr/share/passenger/phusion_passenger/request_handler.rb:455:in
`block (3 levels) in start_threads'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/lib/logging/diagnostic_context.rb:323:in
`call'
|
/opt/theforeman/tfm/root/usr/share/gems/gems/logging-1.8.2/lib/logging/diagnostic_context.rb:323:in
`block in create_with_logging_context'
2016-09-13 15:39:21 [app] [I] Completed 500 Internal Server
Error in 5769ms (Views: 0.4ms | ActiveRecord: 188.9ms)
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