On Fri, Sep 2, 2011 at 1:02 PM, Clark Christensen <[email protected]> wrote:
> FWIW, Fossil does allow you to add fields to the ticket table, markup to the
> ticket create/edit/view pages, and customize the ticket reports.  So it
> seems like you could add your own field for storing your custom timestamp,
> and update your ticket reports to reference/include the custom field.  You'd
> probably need to do whatever validations you need in client-side javascript.
> I think there's info in the Fossil Wiki about adding custom fields.

Yes, I've added custom fields to tickets and made reports that sort on
those fields.

However, the the request is to be able to have the ticket's first
appearance on the Time Line view correspond to the date/time the
requester sent his/her message, rather than the time the project
maintainer entered the ticket into Fossil. Maybe the ticket entry
processing could be enhanced to automatically create an event in the
case that a ticket's submission date/time is earlier than it's
creation date/time?

I think that the Ticket Entry page could be enhanced with Javascript
to submit a new event to Fossil. At least when I created an event and
used the submit button (rather than the preview button), the response
from Fossile was a simple acknowledgement, so the Javascript would not
have to do more than parse the response for any errors messages and
display those errors, if any.

The event summary would be the ticket summary and the even body could
be a link to the actual ticket. Possibly the Fossil Header could use
some combination of TH1 and Javascript to actually include the
contents of the ticket.
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