Do you want to grant them permission to edit all tickets, or just
those submitted?

If the former, take a look at the 'w' privilege on /setup_ulist.

On Fri, Mar 14, 2014 at 4:51 PM, j. van den hoff
<veedeeh...@googlemail.com> wrote:
> stupid question maybe: it seems that ticket editing is restricted to
> "append only" or am I mistaken?
>
>    this prevents elimination of errors (factual or typographical) in
> previous edits to the ticket content. e.g. some of my colleagues
> copy+paste-attached some comment to a previously issued ticket -- and
> discovered only after the fact that he add appended it to the wrong ticket
> :-(). well, it happens... and now it seems a bit stupid to append a
> further comment "please ignore the previous comment" instead of being able
> to delete it.
>
> is there a principal reason for the present design? I would think just
> like edits to the wiki that edits to the tickets should be tracked (and
> thus be documented in the timeline) but I don't see why editing
> is not really possible at all (apart from appending). could someone please
> comment?
>
> j.
>
>
>
> --
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