On 6/27/18, Warren Young <war...@etr-usa.com> wrote:
>
> The problem there is spam.
>

Captchas and requiring moderator approval of wiki edits and new
tickets goes a long way toward fixing the spam problem.

Another more important reason why I turned off anonymous tickets is
that the signal-to-noise ratio was just too low.  An overwhelming
majority of tickets were really support requests and/or new feature
requests.  There were very few actual bugs reported by tickets.

If a feature request comes in via ticket, I can either leave the
ticket open for some future date when I might implement the idea, or I
can close it immediately as "not a bug".  If I leave it open, then
people become alarmed at all the open bugs against Fossil.  If I close
it right away, people misunderstand that as rejecting the idea.
Either way, users end up feeling unhappy.

In my experience, the mailing list is a much better mechanism for
dealing with community input.  Ideas get expressed and debated, but I
am under less pressure to pick sides or to take immediate action on
marginal ideas.  Hopefully the new Forum feature with email
notification might work out even better than the mailing list.
-- 
D. Richard Hipp
d...@sqlite.org
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