You'll have to train them to use your templates. It might be easier to
let them use Word and import those files.
Many of the uninitiated balk at maintaining the discipline needed to not
use line formatting.
But, if there is political will, you could do alright.
Scott
On 2/9/11 3:49 PM, Graham, Jasmine S wrote:
Hello Fellow Framers,
I need your advice on how to best recommend a strategy for new Frame and
Acrobat software purchases/licensing/upgrades/maintenance contracts, etc. I
apologize for the lengthy email with many questions, but I'm sure I'm still
overlooking some important points.
SOME HISTORY
I currently have the TCS1 package FM 8 (structured), Acrobat 9, Robohelp,
Captivate, on Windows XP SP3. For 2+ years, I've been the only FM user here
(everyone else uses Word). Frame's strong points are helping me to develop and
maintain large amounts of new technical documentation. So, I've won some
support for it, which I am really thrilled about.
THE OPPORTUNITY
Now there is an interest in purchasing FM for possibly 3-4 SMEs who will be
drafting documentation for my project. These folks perform engineering and
testing functions (writing is not their primary task), but their manager sees
value/potential in using Frame vs. Word and wants to gain momentum with it.
THOUGHTS / QUESTIONS
-- We should all use the latest Frame (10). Should I upgrade Frame only on my
PC, or should I really consider the full TCS3 upgrade? I already have
Photoshop. The other folks don't need Robohelp/Captivate, so TCS3 is overkill
for them.
-- All of us need a compatible Acrobat (I have no idea what to expect if we
install Frame 10 on one of these laptops with an older version of Acrobat).
Should I recommend the latest Acrobat for everyone just to be safe?
-- Are there some reliable, yet also fairly reasonable
licensing/upgrade/maintenance strategies to keep us all in sync?
-- What's beneficial to do now in case we should add Frame users again down the
road?
-- What gotchas, headaches, and other things must I think about before I jump
into the deep end??
Since day one, I've not had any problems with my TCS1 setup, so I'm quite
nervous about introducing new software versions without introducing unwanted
special effects. :-)
I also know that there will be a learning curve and I'll have to train the
others, create cheat sheets, and so forth. And, I must get familiar with the
new interface, too. I'm confident I can manage these things. Also, I've made
every effort to keep the template streamlined and simple, so hopefully, that
will help, too.
THANKS IN ADVANCE for all words of wisdom and experience in this area!! :)
Jasmine Graham
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