I get the same error message as well. This is decidedly not cool.
Grant
On January 1, 2013 at 1:47 PM Tammy Van Boening <[email protected]>
wrote:
>
> Also, just talked to a colleague and she gets this same message when she
> opens FM 10 on her desktop (and it was installed as part of the TCS suite.)
> It appears to be any FM10 user.
>
>
>
> TVB
>
>
>
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Tammy Van Boening
> Sent: Tuesday, January 01, 2013 1:23 PM
> Cc: [email protected]
> Subject: RE: FrameMaker 10 does not start ("licensing expired")
>
>
>
> I am sure that it is everyone who has FM 10, regardless if it is part of a
> suite or standalone. I have a longtime client and I access a virtual PC on
> their network and on this virtual PC FM 10 is installed as a standalone
> product. I just logged into the virtual PC and attempted to open FM 10 and get
> the same lousy message. Installing FM 11 as a workaround is not an option as
> this is not my PC, but my client's. I wouldn't dare install any other SW w/out
> their permission first.
>
>
>
> TVB
>
>
>
> From: [email protected]
> <mailto:[email protected]>
> [mailto:[email protected]
> <mailto:[email protected]> ] On Behalf Of Tammy Van Boening
> Sent: Tuesday, January 01, 2013 12:39 PM
> To: 'Anjaneai S'
> Cc: [email protected] <mailto:[email protected]>
> Subject: RE: FrameMaker 10 does not start ("licensing expired")
>
>
>
> Anjaneai,
>
>
>
> I went to the site indicated by the link below and attempted Solution 2, even
> though I have standalone Framemaker. It was not installed as part of an
> application suite. When I attempt to Deactivate, and then Deactivate
> Permanently, I receive the message "Please connect to the internet to
> deactivate" and I AM connected to the internet. I am unable to deactivate my
> account at all, so I am unable to attempt Solution #2. Also, I did stop and
> then restart the FlexNet Licensing Services and that did not work either. Like
> others on this, I am unable to use Framemaker 10.
>
>
>
> TVB
>
>
>
>
>
>
>
> From: [email protected]
> <mailto:[email protected]>
> [mailto:[email protected]
> <mailto:[email protected]> ] On Behalf Of Anjaneai S
> Sent: Tuesday, January 01, 2013 3:47 AM
> To: Shlomo Perets
> Cc: [email protected] <mailto:[email protected]> ;
> [email protected] <mailto:[email protected]>
> Subject: Re: FrameMaker 10 does not start ("licensing expired")
>
>
>
> Hi Shlomo,
>
> First of all, a very Happy New Year to all dear Framers!
>
> Can you please try the steps suggested here -
>
> http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html
> <http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html>
>
> Also, please go to start - run - launch - services.msc and look for 'Flexnet
> Licensing Service' and restart/start the service.
>
> Please share me your findings.
>
> Good luck!
>
> Thanks,
> Anjaneai
>
> On Jan 1, 2013 3:06 PM, "Shlomo Perets" <[email protected]
> <mailto:[email protected]> > wrote:
>
>
> As of this morning, when starting FM10 a message indicating "licensing
> expired" shows up, and the program would not run.
> (likely related to the change of year -- best wishes for 2013!)
>
> Other FM10 users in different locations encountered a similar problem.
>
> The Adobe chat representative suggested contacting Adobe tech support by
> phone, where I (expectedly) got a "closed for the holiday" message.
>
> FM11, FM9 and FM8 do start as expected.
>
>
> Shlomo Perets
>
> MicroType, http://www.microtype.com <http://www.microtype.com/>
> FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat
> TimeSavers/Assistants
>
>
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