Maybe the Mayans miscalculated the end of the world by 10 days? ;-) My FM 10 also tells me that my license has expired!
I will try to postpone the end of the world by using the workarounds. :-) A happy new FM10-year! -- On Wed, Jan 2, 2013 at 10:35 AM, Kapil Verma <kve...@adobe.com> wrote: > Hello Framers, > > I am the product manager of FrameMaker. Thanks for bringing this issue to > our attention. We have already isolated the cause of this issue and are now > working aggressively to provide a solution to our users. That being said, > we do realize that many of you are blocked on your daily work due to this > issue. We sincerely apologize for this and completely understand the > difficult situation you are in. > > While we work on a solution, we want you to be able to continue doing your > work and be productive. For this, I have posted more details and a > workaround to this issue on my blog post > http://blogs.adobe.com/techcomm/2013/01/update-on-the-issue-of-framemaker-10-not-launching.html. > This workaround will enable you to continue working with FM10 in the > interim. I will be posting regular updates as and when they become > available on this blog post. So, please do keep checking the blog post for > more details. Our hope is to provide a complete solution within the next 24 > hours. > > Thanks for your patience and understanding. > > * Note that this issue affects only FrameMaker 10 users and not those > users using other versions of the product > > Regards, > Kapil Verma > Sr. Product Manager, FrameMaker and FrameMaker Publishing Server > > > -----Original Message----- > From: framers-boun...@lists.frameusers.com [mailto: > framers-boun...@lists.frameusers.com] On Behalf Of de Rouck, Tom (Gent) > Sent: Wednesday, January 02, 2013 2:40 PM > To: framers@lists.frameusers.com > Subject: Re: FrameMaker 10 does not start ("licensing expired") > Importance: High > > Dear Anjaneai, > > Is there a solution yet? > As Shlomo, I tried your suggested solution 1 and 2 without success. Again, > just like Shlomo, I don't want to try solution 3. > Just as a note: simply setting the date back to 2012 makes the license > issue disappear. But this is something I can do as I have admin rights on > my PC. What can I do for all my colleagues that are getting back from > holidays today, need Framemaker 10 and don't have admin rights?? > > Happy New Year to all Framers! > > Kind regards, > Tom > > Tom De Rouck > SGS Documentation Services > Junior Project Manager > > > > > > Message: 4 > Date: Tue, 1 Jan 2013 16:16:50 +0530 > From: Anjaneai S <anjan...@gmail.com> > To: Shlomo Perets <shlo...@microtype.com> > Cc: framers@lists.frameusers.com, techsho...@yahoogroups.com > Subject: Re: FrameMaker 10 does not start ("licensing expired") > Message-ID: > < > camg4z0eoxdzepvkskuzomub0w_ay+e6bhta4rcjk1uhhag3...@mail.gmail.com> > Content-Type: text/plain; charset="iso-8859-1" > > Hi Shlomo, > > First of all, a very Happy New Year to all dear Framers! > > Can you please try the steps suggested here - > http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html > > Also, please go to start - run - launch - services.msc and look for > 'Flexnet Licensing Service' and restart/start the service. > > Please share me your findings. > > Good luck! > > Thanks, > Anjaneai > On Jan 1, 2013 3:06 PM, "Shlomo Perets" <shlo...@microtype.com> wrote: > > > > > As of this morning, when starting FM10 a message indicating "licensing > > expired" shows up, and the program would not run. > > (likely related to the change of year -- best wishes for 2013!) > > > > Other FM10 users in different locations encountered a similar problem. > > > > The Adobe chat representative suggested contacting Adobe tech support > > by phone, where I (expectedly) got a "closed for the holiday" message. > > > > FM11, FM9 and FM8 do start as expected. > > > > > > Shlomo Perets > > > > MicroType, http://www.microtype.com > > FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat > > TimeSavers/Assistants > > > > > > _______________________________________________ > > Information in this email and any attachments is confidential and intended > solely for the use of the individual(s) to whom it is addressed or > otherwise directed. 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