Try and use Update#1 ,Workaround#1. Kindly let me know if that doesn't work, it would be my pleasure to call you and help you.
Regards Harpreet Adobe Systems(Framemaker) -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Anderson, Ben Sent: 03 January 2013 01:19 To: 'Tammy Van Boening'; Kapil Verma; 'de Rouck, Tom (Gent)'; [email protected] Subject: RE: FrameMaker 10 does not start ("licensing expired") My group has the same version of FM as well. So, which one should we use? Thanks! --Ben Anderson -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Tammy Van Boening Sent: Wednesday, January 02, 2013 1:11 PM To: 'Kapil Verma'; 'de Rouck, Tom (Gent)'; [email protected] Subject: RE: FrameMaker 10 does not start ("licensing expired") Kapil and all, I ran the first utility provided earlier. My version of FM is 10.0.2, and I see on your second solution that the utilities are for 10.0 and 10.0.1. Should I run this second utility or not (specifically the version for 10.0.1)? TVB -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kapil Verma Sent: Wednesday, January 02, 2013 10:56 AM To: de Rouck, Tom (Gent); [email protected] Subject: RE: FrameMaker 10 does not start ("licensing expired") Dear All, Update #2: We have released an update on FM10 and this should address the problem for all users. Please download and install this important update. For details, please visit my original blog post (link below) and look at the Update # 2 section for instructions on how to install this update. http://blogs.adobe.com/techcomm/2013/01/update-on-the-issue-of-framemaker-10 -not-launching.html We hope that this will solve the issue for all of our users who were impacted. Regards, Kapil Verma Sr. Product Manager - FrameMaker line of products -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of de Rouck, Tom (Gent) Sent: Wednesday, January 02, 2013 2:40 PM To: [email protected] Subject: Re: FrameMaker 10 does not start ("licensing expired") Importance: High Dear Anjaneai, Is there a solution yet? As Shlomo, I tried your suggested solution 1 and 2 without success. Again, just like Shlomo, I don't want to try solution 3. Just as a note: simply setting the date back to 2012 makes the license issue disappear. But this is something I can do as I have admin rights on my PC. What can I do for all my colleagues that are getting back from holidays today, need Framemaker 10 and don't have admin rights?? Happy New Year to all Framers! Kind regards, Tom Tom De Rouck SGS Documentation Services Junior Project Manager Message: 4 Date: Tue, 1 Jan 2013 16:16:50 +0530 From: Anjaneai S <[email protected]> To: Shlomo Perets <[email protected]> Cc: [email protected], [email protected] Subject: Re: FrameMaker 10 does not start ("licensing expired") Message-ID: <camg4z0eoxdzepvkskuzomub0w_ay+e6bhta4rcjk1uhhag3...@mail.gmail.com> Content-Type: text/plain; charset="iso-8859-1" Hi Shlomo, First of all, a very Happy New Year to all dear Framers! Can you please try the steps suggested here - http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4 .html Also, please go to start - run - launch - services.msc and look for 'Flexnet Licensing Service' and restart/start the service. Please share me your findings. Good luck! Thanks, Anjaneai On Jan 1, 2013 3:06 PM, "Shlomo Perets" <[email protected]> wrote: > > As of this morning, when starting FM10 a message indicating "licensing > expired" shows up, and the program would not run. > (likely related to the change of year -- best wishes for 2013!) > > Other FM10 users in different locations encountered a similar problem. > > The Adobe chat representative suggested contacting Adobe tech support > by phone, where I (expectedly) got a "closed for the holiday" message. > > FM11, FM9 and FM8 do start as expected. > > > Shlomo Perets > > MicroType, http://www.microtype.com > FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat > TimeSavers/Assistants > > > _______________________________________________ Information in this email and any attachments is confidential and intended solely for the use of the individual(s) to whom it is addressed or otherwise directed. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the Company. Finally, the recipient should check this email and any attachments for the presence of viruses. The Company accepts no liability for any damage caused by any virus transmitted by this email. All SGS services are rendered in accordance with the applicable SGS conditions of service available on request and accessible at http://www.sgs.com/en/Terms-and-Conditions.aspx _______________________________________________ You are currently subscribed to framers as [email protected]. Send list messages to [email protected]. To unsubscribe send a blank email to [email protected] or visit http://lists.frameusers.com/mailman/options/framers/kverma%40adobe.com Send administrative questions to [email protected]. Visit http://www.frameusers.com/ for more resources and info. _______________________________________________ You are currently subscribed to framers as [email protected]. Send list messages to [email protected]. To unsubscribe send a blank email to [email protected] or visit http://lists.frameusers.com/mailman/options/framers/tammyvb%40spectrumwritin gllc.com Send administrative questions to [email protected]. Visit http://www.frameusers.com/ for more resources and info. _______________________________________________ You are currently subscribed to framers as [email protected]. Send list messages to [email protected]. To unsubscribe send a blank email to [email protected] or visit http://lists.frameusers.com/mailman/options/framers/benjamin.anderson%40bbvacompass.com Send administrative questions to [email protected]. Visit http://www.frameusers.com/ for more resources and info. _______________________________________________ You are currently subscribed to framers as [email protected]. Send list messages to [email protected]. To unsubscribe send a blank email to [email protected] or visit http://lists.frameusers.com/mailman/options/framers/hsinghse%40adobe.com Send administrative questions to [email protected]. Visit http://www.frameusers.com/ for more resources and info. _______________________________________________ You are currently subscribed to framers as [email protected]. Send list messages to [email protected]. To unsubscribe send a blank email to [email protected] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [email protected]. Visit http://www.frameusers.com/ for more resources and info.
