Yesterday (Wednesday) morning, FM 11.0 crashed while it was opening his files.
His process was to open the book file, then open each chapter file
one-at-a-time. There are six chapters in the book. FM 11 crashed while opening
the fifth chapter. We then tried another tact, that is to open one chapter,
scroll through it, then open a second chapter and scroll through it. It then
crashed while scrolling through the second chapter. We kept at it before I
called the Adobe rep.
Of COURSE things work faster when all are on the same drive -- I just happen to
mention it here.
But the problem that did NOT occur last week DID occur first thing Wednesday
a.m. here. He couldn't even work on any files because FM 11 kept crashing.
And now it doesn't. THAT'S what I meant by the "go figure" comment.
-- Ken
________________________________
From: "Combs, Richard" <[email protected]>
To: Ken Poshedly <[email protected]>; "[email protected]"
<[email protected]>
Cc: "[email protected]" <[email protected]>
Sent: Thu, February 14, 2013 4:39:30 PM
Subject: RE: "FrameMaker has detected a problem and must quit" Really?!
Ken Poshedly wrote:
> Fourth, my coworker has experienced no FM crashes since moving his work files
> to
> his hard drive where his FM program files are also located. Also, his files
> now
> seem to open and process far faster than before. Go figure.
Go figure? You really find it surprising that it takes longer to read/write
files across the network than on your local hard drive?
As several of us have tried to point out, it's local vs. remote that's making
the difference. Your coworker would be seeing the same increased reliability
and
speed if he were storing his work on a second hard drive in his PC.
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
------
rgcombs AT gmailDOTcom
303-903-6372
------
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