At 12:00 PM -0500 5/15/13, Kristy Nolan wrote:
Hi, all-
Is anyone else running Frame 11 on a MacBook Pro? If so, how did you
get it to install? I am having trouble. I used to run Frame 7 on my
old MacBook, so know it has worked in the past. I was able to
download the trial version and have Parallels running. However when
I install, it gets about 40% complete and gives me an error about a
file not extracting properly from the archive and quits. I have
tried re-downloading multiple times. I?ve tried moving all the files
to an Explorer window.
Any other ideas? Please don't say move to a PC - that isn't
happening. New Mac, Windows XP.
Presume your set-up meets FM11 requirements: Windows XP with SP3 and
at least 1 GB of RAM.
If FM11 doesn't download through Windows browser and/or install
properly, try getting in touch with Parallels tech support. They are
enormously helpful; I just spent 2 hrs on the phone with them--they
initiated it--getting my numeric keypad functioning properly.
--Karen
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