Good call Jeff I had just assumed she downloaded it though the virtual machine 
but I can def see where this could create a potential issue!


On May 13, 2013, at 5:10 PM, Jeff Coatsworth 
<[email protected]> wrote:

> <image002.jpg>
> What browser are you using to download it? You probably should use Firefox 
> from within the Windows virtual machine – I think Adobe is using 7Zip to 
> compress the files, so under WinXP you’ll need to install that to unzip it 
> (IIRC).
>  
> From: [email protected] 
> [mailto:[email protected]] On Behalf Of Kristy Nolan
> Sent: May-13-13 4:47 PM
> To: FrameUsers List
> Subject: Frame 11 on MacBook Pro?
>  
> Hi, all-
>  
> Is anyone else running Frame 11 on a MacBook Pro? If so, how did you get it 
> to install? I am having trouble. I used to run Frame 7 on my old MacBook, so 
> know it has worked in the past. I was able to download the trial version and 
> have Parallels running. However when I install, it gets about 40% complete 
> and gives me an error about a file not extracting properly from the archive 
> and quits. I have tried re-downloading multiple times. I’ve tried moving all 
> the files to an Explorer window.
> 
> Any other ideas? Please don't say move to a PC - that isn't happening. New 
> Mac, Windows XP.
>  
> Cross-posted this to the FrameMaker LinkedIn page too.
>  
> Thanks!
> Kristy
>  
>  
>  
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