Thanks, Ben - I can go from FM to JSON acceptably well via Mif2Go, and from
there ot the .CSV.
The problem is SalesForce's requirement for the .CSV file. That becomes the
bottleneck in the procedure.
I was hoping someone had found something less primitive that SalesForce
will accept.

On Wed, Aug 14, 2013 at 5:43 PM, Ben Allums <> wrote:

> On 7/26/2013 3:11 PM, John Sgammato wrote:
>> Does anyone on this list have experience with outputting FM11 (unstr)
>> content to a .csv file?
>> I want to import many topics into SalesForce Knowledge but the only
>> bulk-import method is as a massive .csv file.
>> any ideas?
> John,
> One of our customers (using WebWorks ePublisher) did some work to export
> his topics as a JSON file.  It is custom, though it sounds like it is close
> to what you are discussing.
> This is possible via ePublisher's XSL support.  If you are up for doing a
> bit of XSL work, you can build a reusable format to accomplish your goal.
> Ben Allums
> 512-381-8885


*John Sgammato  *

Documentation Architect


*w* +1-(508) 927-2083

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