Hi Fei Min, 

you can not produce a character above 255 (decimal) = 00FF (hexadec.)
without "modding" your Windows. 

If you absolutely want to use the "alt + ..." for Unicode characters,
you have to set the key value of "HKEY_CURRENT_USERControl PanelInput
MethodEnableHexNumpad" to "1". 

For more information how to use this, please see: -->
in the section: 
"Hexadecimal code input" -->" In Microsoft Windows" 

This is a very useful little trick! 


If your colleague still gets a question mark, I think it is because a
font is applied (for whatever reason that may be...) that does not
contain this character.

Best regards -

Tino H. Haida, Berlin

 Fei Min Lorente: 

> Thank you for the directions to the Character Palette. That works for me, but 
> my colleague is still getting a question mark when she tries to insert the 
> infinity symbol. There's obviously something wrong with her setup. 
> Yes, the Character Palette is crude, so it really helped to know that 221E 
> would get me the infinity symbol; otherwise I could spend all day looking for 
> it, and still miss it. 
> Also, thanks for this site, Robert: 
> http://www.fileformat.info/info/unicode/char/221e/index.htm [1]. It's very 
> thorough, and it was reassuring to know that the infinity symbol is available 
> in Trebuchet, which is the font we're using. 
> Fei Min 
> FROM: Fred Ridder [mailto:docu...@hotmail.com] 
> SENT: Thursday, February 13, 2014 3:39 PM
> TO: Lise Bible; Fei Min Lorente
> CC: framers@lists.frameusers.com
> SUBJECT: RE: Cannot insert the infinity symbol and other special character 
> problems 
> Windows Character Map should work, but not all systems have it installed. My 
> company's IT department, for example, does not include it in the standard 
> corporate desktop image. But the necessary executable *is* present in all 
> Windows 7 system installations, and you can install it as a "Windows 
> component" from the Add Programs control panel tool.
> But as of FM9, FrameMaker itself has a similar (albeit *very* crude 
> looking...) tool built in. Go to Edit>Utilities>Character Palette. And if you 
> know the Unicode character number, you can also use File>Utilities>Hex Input, 
> whihc is even cruder looking than the Character Palette (if that is possible).
> -Fred Ridder 
> -------------------------
> From: rentagoodb...@gmail.com
> Date: Thu, 13 Feb 2014 14:11:54 -0600
> Subject: Re: Cannot insert the infinity symbol and other special character 
> problems
> To: feimin.lore...@onsemi.com
> CC: framers@lists.frameusers.com 
> Fei Min, 
> I'm on Frame 8, so I have no solutions for Frame 10, but have you tried using 
> Windows Character Map (under Programs>Accessories>System Tools) as a 
> workaround? I was able to find and copy the ∞ symbol from there. 
> Not a terribly elegant solution, but an alternative to copy/paste from 
> Word... 
> -Lise 
> On Thu, Feb 13, 2014 at 1:33 PM, Fei Min Lorente <feimin.lore...@onsemi.com> 
> wrote: 
> I'm working in FrameMaker 10 on Windows 7 and I cannot insert the infinity 
> symbol. According to the FrameMaker character set documentation, it is 
> Unicode 221E, but perhaps all that information is obsolete now. In any case, 
> I tried holding down Alt while I pressed +221e, and all I got was the Edit 
> menu. I can't find a keyboard shortcut for it. I resorted to getting the 
> symbol in Word and copying and pasting it into FrameMaker, but seriously, is 
> that what I have to do? Or do I have to create an equation and insert the 
> symbol? 
> My colleague is also working in FrameMaker 10 on Windows 7 and she can't use 
> the keyboard shortcuts (such as ctrl-q shift-8 to get a TM symbol). She gets 
> other characters instead. She's resorted to copying and pasting from Word, 
> and those all work except for the infinity symbol. All the information I've 
> found on the internet has been for FrameMaker 7 or older. Can anyone tell me 
> what to do for FrameMaker 10? 
> Fei Min Lorente 
> Senior Technical Communicator 
> Medical and Wireless Division 
> feimin.lore...@onsemi.com 
> +1 519-884-9696 ext. 2229 | Waterloo office 
> +1 519-831-4931 | mobile 
> +1 905-631-5724 | fax 
> www.onsemi.com [2]

[1] http://www.fileformat.info/info/unicode/char/221e/index.htm
[2] http://www.onsemi.com/

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