On 2014-Mar-14 12:21 PM, Alan Salo (Ariens Plant 1) wrote:
My team is using FrameMaker 11 to build our international manuals.
This problem occurs on two of the workstations:
When using Adobe Distiller to print a Turkish-language file to a PDF
we have font errors where certain characters do not distill correctly
and appear as boxes. The fonts used in the FrameMaker file are Arial
and Arial Unicode and they display correctly in the Frame file. We get
no error messages in the Distiller log files.
Two other workstations distill the file without issue. The font set
from the working stations has been copied to the non-working stations
but does not make a difference.
We’ve tried printing using the Adobe PDF printer and unchecking the
“Rely on system fonts only; do not use document fonts” box with no
All other 16 languages distill without issue.
Any clues are appreciated.
Perhaps you could try copying the .joboptions file from the working to
And Dov Isaacs of Adobe recommends:
Embed all fonts
Subset Embedded Fonts = Percent of characters used is less than 100%
If Embedding Fails, Cancel Job
Always Embed - none
Never Embed - none
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Toronto, ON, Canada M1W 3K5
+1 (416) 491-7340 x 325
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