Even though I never met Jeremy in person, it's hard to picture him not
being there to point me in the right direction. As a FrameMaker
developer, he provided a wealth of knowledge (and code) on the trickier
areas of the FDK. In the DITA world, he was often a voice of reason
(even if that wasn't what people wanted to hear). And when I set up my
business many years ago, I tried to emulate his ideas of customer service.
He was a caring and thoughtful person who will be missed and remembered
for many years to come. My thoughts and condolence go out to his family
and all whose lives he touched.
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