Hi Thomas, Your problem sounds similar to one I experienced earlier this year.
I wanted to apply an italic character format to my cross-reference formats but also found it wouldn't "stick". Eventually, I discovered that the font family I was given did not include an italic format. To resolve this, I set my default printer to be Adobe PDF, and have not suffered from this problem since. This is because the PDF drivers use PostScript fonts which FM can use if the the font family used does not support it. If you try setting your default printer to a PDF driver of some sort does that resolve the problem? HTH. Sam. On 26 August 2014 19:06, Thomas Scalise <thomas.scal...@crossmatch.com> wrote: > Esteemed colleagues, > > > > I am using Frame 22.214.171.1244 on Windows 7. > > > > I applied a character format (CrossRef) to text in a document. I late > saved the document. When I return to Frame and open the document, the > character format has reverted to the previous format. I recall having this > problem before, a long time ago, and cannot for the life of me remember > what to do to make the character format stick. Thanks in advance for any > help you can give. > > > > *Tom Scalise* > > Manager, Technical Documentation > > > > Cross Match Technologies, Inc. > > 3950 RCA Boulevard, Suite 5001 > > Palm Beach Gardens, FL 33410 > > U.S.A. > > T +1 561 622 5416 > > F +1 561 622 9938 > > thomas.scal...@crossmatch.com > > [image: Description: Description: cid:image001.gif@01CBDF0D.2B428620] > <http://www.crossmatch.com/> > > > > This message, including any attachments, may contain confidential, > proprietary, inside and/or legally privileged information. Any distribution > or use of this communication by anyone other than the intended recipient(s) > is strictly prohibited and may be unlawful. If you are not the intended > recipient, please notify the sender by replying to this message and then > permanently delete it from your system. You are hereby notified that any > dissemination, distribution or copying of this communication is strictly > prohibited. Cross Match Technologies, Inc.® , DigitalPersona® and the > DigitalPersona logos are registered trademarks or trademarks of Cross Match > Technologies, Inc and DigitalPersona, Inc. in the United States and other > countries. > > _______________________________________________ > > > You are currently subscribed to framers as samantha.n...@smoothwall.net. > > Send list messages to email@example.com. > > To unsubscribe send a blank email to > framers-unsubscr...@lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/samantha.nair%40smoothwall.net > > Send administrative questions to listad...@frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > > -- Samantha Nair Software Technical Author samantha.n...@smoothwall.net <samantha.n...@smoothwall.net> Smoothwall Ltd [image: http://www.smoothwall.net/assets/Smoothwall.png] Technology Office: Richmond Court, 96 Botley Road, Park Gate, Southampton, SO31 1BA Telephone: Europe: +44 (0) 8701 999500 USA: +1 800 959 3760 www.smoothwall.net
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