I know you are set up as the administrator on the laptop, but is it possible you're not running FrameMaker in the administration mode?
On Thu, Feb 19, 2015 at 1:15 PM, Tammy Van Boening < tamm...@spectrumwritingllc.com> wrote: > Hi Heiko, > > > > It's my business laptop and I am therefore set up as the administrator and > the PC is connected to the internet - hard-wired in fact, not even > wireless. J > > > > I am doing what you suggested about going ahead and trying to install as > another suggested offlist. Just frustrating and a big time waster to try > deal with something that should be so simple. > > > > thanks! > > > > TVB > > > > Tammy Van Boening > > Owner/Principal > > Spectrum Writing, LLC > > tamm...@spectrumwritingllc.com > > www.spectrumwritingllc.com > > 303-840-1755 > > > > *From:* Heiko Haida [mailto:i...@heiko-haida.de] > *Sent:* Thursday, February 19, 2015 11:03 AM > *To:* Tammy Van Boening; Framers > *Subject:* Re: Deactivate not available for for Framemaker 10 > > > > Hi Tammy, > > it may be necessary to work with admin rights to have the "Deactivate" > button available, or maybe it will only work if the computer is connected > with the internet. > > If this did not help: Maybe you could just try to install FM 10 on the > second laptop and see if the program would run with your license... > > Best regards - Tino H. Haida, Berlin > > > > Tammy Van Boening: > > HI All, > > I have two Win 7, 64 bit machines (one desktop and one laptop) both with > Framemaker 10 installed, all patched and current. I need to deactivate the > instance of FM 10 on the laptop so that I can install and activate it on > a second laptop. When I open the instance of FM 10 on the desktop, the > Deactivate option is available from the Help menu. Great, but I do not want > to deactivate this instance. When I open the instance of FM 10 on the > laptop, the Deactivate option is grayed-out and no matter what I do, I > cannot get to become enabled. I have closed and reopened FM multiple times, > I have opened and closed existing FM documents, I have created and saved > new FM documents, but no joy. > > > > I can't deactivate the FM instance on my desktop . . .it has to be the one > on the laptop. > > Any thoughts or suggestions? > > TIA, > > TVB > > Tammy Van Boening > > Owner/Principal > > Spectrum Writing, LLC > > tamm...@spectrumwritingllc.com > > www.spectrumwritingllc.com > > 303-840-1755 > > > _______________________________________________ > > > You are currently subscribed to framers as ljsims...@gmail.com. > > Send list messages to framers@lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscr...@lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/ljsims.ml%40gmail.com > > Send administrative questions to listad...@frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > > -- Lin Sims
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