Have you tried checking the remove overrides option? If a paragraph
has manual formatting and you don't check that option, the manual
formatting will remain.

On Thu, Apr 30, 2015 at 7:35 AM, Linda Garneau
<linda.garn...@crossmatch.com> wrote:
> ... When converting styles from a new template into a current document, it 
> seems to work perfectly, except not all the Character Formats carry over.
>
> For example, the Paragraph tag within a chapter file would all be the same 
> for Head1, but the character format for that tag converts correctly for some 
> headings and not others. I then have to manually fix the other headings and 
> Update All. ...
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