Robert, I think you just answered our question. The answer is NO, I did not 
have the While Updating Remove: "Other Format/Layout Overrides" box checked in 
the Import Formats dialog box. That makes perfect sense. Hopefully, this will 
do it! :-)

-----Original Message-----
From: [] On Behalf 
Of Robert Lauriston
Sent: Thursday, April 30, 2015 11:02 AM
To: Linda Garneau;
Subject: Re: Importing Formats - Why don't all Character Formats convert?

Have you tried checking the remove overrides option? If a paragraph has manual 
formatting and you don't check that option, the manual formatting will remain.

On Thu, Apr 30, 2015 at 7:35 AM, Linda Garneau <> 
> ... When converting styles from a new template into a current document, it 
> seems to work perfectly, except not all the Character Formats carry over.
> For example, the Paragraph tag within a chapter file would all be the same 
> for Head1, but the character format for that tag converts correctly for some 
> headings and not others. I then have to manually fix the other headings and 
> Update All. ...

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