The unavailable fonts message is probably the cause of your problem, as suggested earlier by another poster. The message is preventing the file(s) that contains the "bad"cross-references from being able to silently open the file that contains the x-ref sources in order to refresh the x-refs themselves. Instead of getting an opened file in response to its request, FrameMaker gets a warning message that it doesn't know how to dismiss. It doesn't have to be an unavailable fonts message; *any* message (missing graphic, unresolved cross-reference, etc.) will prevent FrameMaker from peeking inside the file to update the reference. And when any x-ref cannot be refreshed for any reason, FrameMaker reports it as unresolved; FrameMaker simply doesn't bother to analyze the situation in any greater detail.
If the file(s) containing the x-ref sources are already open when the x-refs are refreshed (during an update book operation, for example), there is no warning message and no report of unresolved x-refs. My opinions only; I don't speak for Intel. Fred Ridder (fred dot ridder at intel dot com) Intel Parsippany, NJ -----Original Message----- From: framers-bounces+fred.ridder=intel....@lists.frameusers.com [mailto:framers-bounces+fred.ridder=intel.com at lists.frameusers.com] On Behalf Of pearlrosenberg at nc.rr.com Sent: Tuesday, February 14, 2006 2:32 PM To: Peter Gold Cc: 'framers at frameusers.com' Subject: Re: FW: Those ol' cross-references blues Well, I've deleted the old book file and created a new one; saved the errant files and their targets as MIFs and then back to FM; searched the master pages for unresolved cross-references (none); and deleted and replaced the "bad" cross-references. All to no avail. I do notice that all the so-called unresolved cross-references are to only three targets, but the markers in those targets look fine. Also, the references themselves are correct (correct headings and page numbers cited). I don't get the error message when I update the book from Edit/Update book, nor do I get the messages when I open the files by themselves, although I do get a message that says there are unsupported fonts, which I know there are not. Anybody? ----- Original Message ----- From: Peter Gold <pe...@knowhowpro.com> Date: Tuesday, February 14, 2006 12:51 pm Subject: Re: FW: Those ol' cross-references blues > I seem to recall a posting that suggested that the problem may be > caused by the book file retaining incorrect information about > cross-references, not that the references themselves are > unresolved. > The fix I believe was to delete the old book file, make a new book > file, and add the files to it. > > >Hi Framers, > > > >FrameMaker 7.0p578/Windows XP Pro > > > >Every time I open a certain book in FrameMaker, I get three messages > >telling me that three of the files (out of 17) have unresolved > cross- > >references and one message telling me that one of the referenced > >graphics in one of the files can't be found. > > > >Each time, I've gone into the chapters, searched for unresolved > cross- > >references, and re-applied them. I've also deleted the graphic and > >inserted it again. The last time I opened the book, I even replaced > >every cross-reference in the three files, but I am still getting the > >same messages for the same files. All the other cross-references and > >graphics in all the other files are fine. > > > >Can anyone tell me why this is happening and what I can do about it? > > > -- > Regards, > > Peter Gold > KnowHow ProServices > peter at knowhowpro.com > _______________________________________________ You are currently subscribed to Framers as fred.ridder at intel.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/fred.ridder%40intel. com Send administrative questions to lisa at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.