Using FrameMaker 7.2 on Windows 2000 on the network drive (F), importing screenshots saved using SnagIt 8.01. Want avoid gray boxes.
Problems: 1. When I saved screenshots to the F (network drive) drive, some screenshots saved as 1K files (too small a size compared to others), when tried to open them, received format not recognized message. 2. When imported a .png image captured using SnagIt, by reference, in Frame 7.2, the FrameMaker book with 12 open files crashed, recover files generated for every file. Newly typed information not saved. 3. When saved .tif files of screenshots with SnagIt on the network drive, some .TIF files appeared normal, while some with 1K, non-displayable format. These small files don't have anything to import. Message displayed: Frame cannot recognize this file format, choose format to convert the file. 4. Copied Graphics folder and Book folder from F drive and put them on the same level In C, the book still looks to the F folder for images. Redirected to C, but doesn't budge. Troubleshooting: 1. When saved .TIF files to the local C folder, images appear normal, with healthy 1 to 2 Meg file size. 2. Saved the images in the C folder to the Graphics folder on F, copied from there by reference. Thanks. Any suggestions very welcome. Nandini