I just got off the phone with Adobe and I don't feel good about the answer I
received. I purchased FrameMaker 8 seven or eight weeks ago. I got it pretty
quickly after it was released. I paid the full online price and I downloaded
the file from Adobe. Well, I just called and asked what could Adobe do for me
as I want to purchase the Tech Comm Suite. Their answer was NOTHING. Now we all
know that Adobe KNEW when I bought FrameMaker 8 that the Tech Comm suite was
coming out, why did they make me spend all my money. For almost the same price
as I purchased the FrameMaker 8 license, I could have purchased the entire
suite if I waited a few weeks. I do have one of the qualifying products to get
the upgrade price for the Tech Comm Suite. I just think this is bad business.
anyone else have this issue or on the other side of the coin, do you guys think
I am unrealistic to be upset. Thank you all for your thoughts.
Rick
