Sounds like a recipe for disaster to me -- at least as far as the customer is concerned. Although the company might enjoy a short-term savings, they'll pay for it in the longer term in increased support costs (unless they off-shore that too) and customer dissatisfaction.
...Susan ----- Original Message ---- From: mulholland4 <[email protected]> To: framers at lists.frameusers.com Sent: Wednesday, October 10, 2007 12:54:37 PM Subject: radical revamping of techpubs Hi, I would like to see what the group thinks of this scenario for writing documentation within a company? 1. Remove all existing tech writing staff from techpubs. 2. Replace these with software developers and specialists who know the software inside out and get them to write all of the documentation. These would now be known as Developer-techwriters. (It should be noted that none of these people has English as a first language, despite this being the primary market for the documentation.) 3. Hire editing staff to edit only the language and grammar of the documents written by the software specialists. The reasoning behind this scenario is; that this saves money as the developers know the software, and it is really cheap to get university students to come in and edit. I won't make comments on this just now as i'm sure there are many of us who just want to run screaming! thanks Mulholland _______________________________________________ You are currently subscribed to Framers as smodlin at yahoo.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/smodlin%40yahoo.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ____________________________________________________________________________________ Pinpoint customers who are looking for what you sell. http://searchmarketing.yahoo.com/
