Bill Swallow wrote: > I don't buy your "few companies" generalization. Perhaps small pre-IPO > companies and the like, but I've not met an established company that > didn't have a solid tech writing staff in place.
Correct ... and even small, pre-IPO, companies often have competent, professional, tech writers. :) We have 60 employees (10 in SW Engineering, 8 in HW Engineering, 15 in Network Operations, 6 in Admin/Finance and the rest in Marketing and Sales). Of the 60 employees, one is a full-time Senior Technical Writer and we also occasionally bring in technical writer contractors (1 to 3 ... depending on the needs) for crunch projects. I am not that Sr. Tech Writer, by the way, but I also produce a lot of technical material. As one of the founders, almost 75-80% of the technical docs - sent to customers - is my work ... our Sr. Tech Writer, has approved of my technical and general writing skills, fortunately! :) FWIW, I have *always* believed that quality written material for any company is fundamentally important. Otherwise, it can be a stamp of incompetence ... if a company can't provide accurate, well-written, clear, documentation, as well as a timely process of correcting errors that *do* creep in, how can customers rely on them to provide quality products and services? Regards, Z