-----Original Message----- How would you maintain these files? Conditional text? Separate books?
Short Answer: Yes to both. Long Answer: You're thinking about this the correct way. Break apart your content into topical files (or modules). Then, within the modules, use conditional text to handle the differences between features available to particular customers. Create a logical conditional text setup before you go any further. Also, always apply conditional text in the positive -- never create a conditional tag such as "NotinModuleB" as this will only get you in trouble in the long run. If you have to translate/localize your content, NEVER conditionalize anything smaller than a sentence. We created an "import from" file that sets the conditional text settings and variable definitions for a particular manual. You may want to do the same, creating one for each of your customer manuals. I'm going to forward you [offlist] an email and sample "import from" document that I've sent to others in the past. We manage several OEM versions of our documents, on 6 product lines, with multiple types of guides (Quick Ref, User, Maintenance Manual, Maintenance Kit, Programming Guide...) Our conditional text matrix has 80+ conditions that we manage fairly effectively in unstructured FM7.2. -Carla - CONFIDENTIAL- This email and any files transmitted with it are confidential, and may also be legally privileged. If you are not the intended recipient, you may not review, use, copy, or distribute this message. If you receive this email in error, please notify the sender immediately by reply email and then delete this email.